Discord Based Facebook Asset Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Any

WAGE / SALARY

$3.97 / Hour

HOURS PER WEEK

TBD

DATE UPDATED

Jun 16, 2026

JOB OVERVIEW

We are looking for a tech savvy assistant who will help manage a ---------- server selling digital assets. This job requires you to be somewhat resourceful and experienced in Facebook and (preferably) AdsPower. We operate a vibrant ---------- community where customers can connect, learn, and purchase the tools they need to succeed. We’re looking for a knowledgeable and customer-focused individual to join our team as a Facebook Asset Support Specialist.

As a Digital Asset Support Specialist, you will be the primary point of contact for customers on our ---------- server who mainly purchase Facebook assets. You will provide expert guidance on Facebook Business setups, answer customer inquiries, and ensure a seamless experience for clients. Your role will involve managing finances, troubleshooting issues, setting up advertising structures on Facebook and helping them make informed decisions about their purchases.

Key Responsibilities:
Customer Support: Respond to customer inquiries on ---------- regarding Facebook assets, payment methods, and purchase options in a timely and professional manner.

Expert Guidance: Provide detailed explanations and advice on Facebook Business Manager, ad accounts, pages, and other Facebook assets.

Payment Assistance: Guide customers through available payment methods and troubleshoot any payment-related issues.

Product Recommendations: Help customers determine the best Facebook assets to purchase based on their needs and goals.

Issue Resolution: Troubleshoot and resolve customer issues related to Facebook assets, escalating to the appropriate team when necessary.

Documentation: Maintain clear and organized records of customer interactions, common questions, and solutions for future reference. Use Google Spreadsheet to track available assets and finances.

Feedback Collection: Gather customer feedback to improve our services and asset offerings.

Requirements:
- Fluent in English
- Well-versed in managing Facebook business managers and entire structures
- Know how to use Google Spreadsheet
- Flexible and responsive
- Experience with ---------- bots and moderation tools
- Knowledge of other social media is a plus

This job is part time. It does not take a full 8 hours per day, but it does require being flexible and available throughout the day whenever help is needed.

SKILL REQUIREMENT
Facebook Ads Customer Support Communication
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0007
Controller Execution Time ( Jobseekers / Job )  0.1664
Total Execution Time  0.1677
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,513,632 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Discord-Based-Facebook-Asset-Support-Specialist-1669288
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.1598 seconds)  (Hide)
0.0006   SELECT *
                                FROM exrates
                                WHERE rate_name = 'USD-PHP' 
0.0005   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1669288
 LIMIT 1 
0.0182   SELECT *
FROM `employers`
WHERE `employer_id` = 679372
 LIMIT 1 
0.0702   SELECT COUNT(DISTINCT t.id) as cnt
FROM `t_thread` `t`
INNER JOIN `t_message` `m` ON `t`.`id` = `m`.`thread_id`
INNER JOIN `t_message_employer` `e` ON `m`.`id` = `e`.`message_id`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1669288
AND `misc`.`id` IS NULL 
0.0010   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-06-22',ej.date_added) duration_days, DATEDIFF('2026-06-22',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-06-22',ej.date_added) <= 14 ))
                                   AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1669288' 
0.0231   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1669288 
0.0033   UPDATE employer_jobs SET hit_counts = '***Jun-16-2026=683***Jun-17-2026=23***Jun-18-2026=22***Jun-19-2026=9***Jun-20-2026=5***Jun-22-2026=1' WHERE job_id= '1669288'  
0.0008   UPDATE employer_jobs SET monthly_hits = '***Jun-2026=743' WHERE job_id= '1669288'  
0.0103   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1669288' AND status LIKE 'sent%' ORDER BY id DESC  
0.0008   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1669288 
0.0304   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '679372'
AND `date_added` >= '2022-06-08' 
0.0004   select * from teasers 
0.0003   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)