Maintenance Coordinator (Full-Time, US Property Management) - 9am-5pm PST, M-F

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TYPE OF WORK

Full Time

WAGE / SALARY

$750-1050/month, negotiable based on fit

HOURS PER WEEK

40

DATE UPDATED

Jun 15, 2026

JOB OVERVIEW

Highwind Property Management is hiring a full-time Maintenance Coordinator to own our maintenance work order queue during US business hours (Monday-Friday, 9:00am-5:00pm Pacific Time).

This is a dedicated role — no other jobs, clients, or side work during these hours. You'll be the primary point of contact for tenant maintenance issues, coordinating vendors, managing AppFolio documentation, prioritizing emergencies vs. routine repairs, and communicating with tenants and property owners. You'll work alongside AI-generated triage suggestions but are expected to apply independent judgment and thorough follow-through.

What we're looking for:
- Experience in US property management, maintenance coordination, or real estate (AppFolio experience strongly preferred)
- Excellent written and spoken English
- Strong organizational skills and comfort juggling many open items at once
- Calm, professional communication, especially in urgent situations
- Comfort with Slack, RingCentral, email, and AI tools
- Reliable, dedicated availability matching the hours above
- Steady internet and computer excess matching the hours above

How to apply:
We receive a high volume of template applications, so to be considered please:
1. Apply using exactly 7 Apply Points
2. Include the word "lighthouse" somewhere in your application message.
3. In 2-3 sentences, tell us about a time you handled a stressful or urgent issue and how you resolved it.

Applications missing any of the above will not be reviewed. Thanks for reading carefully!

SKILL REQUIREMENT
Property Management Appfolio Customer Support
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