Workflow and SOP Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

WAGE / SALARY

$5 USD/Hourly

HOURS PER WEEK

40

DATE UPDATED

Jun 15, 2026

JOB OVERVIEW

About This Opportunity
We have the ideas. We need the executor.
We are a healthcare consulting firm based in the US. We move fast and hold ourselves to a high standard. We are hiring a Workflow and SOP Specialist to turn ideas and rough processes into clean, documented systems our teams can actually follow. This is not a passive documentation role. You will build workflows from scratch, create checklists, and keep everything current as our operations evolve. If you love organizing complexity and thrive when given a problem to solve, this role is for you.

Your Role
- Build and document workflows across billing and collections, HR, recruiting, and operations from idea to finished SOP.
- Turn verbal instructions and rough outlines into clear, step-by-step process documents.
- Create detailed checklists for recurring tasks, onboarding steps, audits, and compliance activities.
- Maintain and update existing SOPs as processes change.
- Work inside proprietary healthcare operations platforms to build workflows directly in the system.
- Flag gaps and broken steps in existing processes and propose fixes.
- Organize all documentation in a clean, retrievable structure.

What You Will Need
- Proven experience writing SOPs and workflow guides in a healthcare, medical billing, or healthcare administrative setting.
- Experience creating operational checklists used by real teams.
- Comfortable using Microsoft Teams for daily communication.
- Strong written and spoken English.
- Detail-oriented with strong follow-through.
- Self-managing, dependable, and organized.

Available Monday through Friday, 9:00 AM to 5:00 PM EST with no schedule conflicts.

Equipment Requirements
- Reliable computer with at least 8 GB RAM.
- Stable wired internet of 25 Mbps or higher.
- Backup internet connection, mobile data, or secondary connection.
- Quality headset for Teams calls.
- Quiet, dedicated workspace.

What Is In It for You
- $4.00 to $7.00 USD per hour based on experience.
- Paid weekly via Wise.
- Paid lunch break included in your daily schedule.
- 30-day paid trial period.
- Performance review at 90 days with raise eligibility.
- Paid US holidays.
- Stable full-time hours, Monday through Friday.
- Direct reporting to senior leadership, no bureaucratic layers.
- Real operational work with meaningful impact.
- Room to grow as the organization expands.

Time Tracking
- This role uses Hubstaff for time tracking. All hours are logged daily.

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0008
Controller Execution Time ( Jobseekers / Job )  0.0403
Total Execution Time  0.0418
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,511,192 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Workflow-and-SOP-Specialist-1669045
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0344 seconds)  (Hide)
0.0003   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1669045
 LIMIT 1 
0.0018   SELECT *
FROM `employers`
WHERE `employer_id` = 726535
 LIMIT 1 
0.0194   SELECT COUNT(DISTINCT t.id) as cnt
FROM 
`t_thread` `t`
INNER JOIN `t_message` `mON `t`.`id` = `m`.`thread_id`
INNER JOIN `t_message_employer` `eON `m`.`id` = `e`.`message_id`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1669045
AND `misc`.`idIS NULL 
0.0005   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-06-21',ej.date_added) duration_daysDATEDIFF('2026-06-21',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-06-21',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1669045' 
0.0008   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1669045 
0.0007   UPDATE employer_jobs SET hit_counts '***Jun-15-2026=197***Jun-16-2026=75***Jun-17-2026=13***Jun-18-2026=11***Jun-19-2026=6***Jun-20-2026=4***Jun-21-2026=1' WHERE job_id'1669045'  
0.0006   UPDATE employer_jobs SET monthly_hits '***Jun-2026=307' WHERE job_id'1669045'  
0.0012   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1669045' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1669045 
0.0080   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '726535'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0002   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)