Insurance Verification Specialist (US Healthcare) — Phone Calls, Excellent English Required

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: TYPE OF WORK

Part Time

: WAGE / SALARY

7

: HOURS PER WEEK

20

: DATE UPDATED

Jun 15, 2026

JOB OVERVIEW

? TYPE / HOURS
Part-time (~4 hours/day, Mon–Fri, US Eastern business hours) ? growing to full-time

???? SALARY
$550/month to start (~4 hrs/day, ? $7.50/hour), with raises as you grow into full-time

Read this first: You'll be on the phone every day speaking with US insurance representatives, so clear, confident, fluent spoken English is essential. This is an evening/overnight shift in the Philippines (US business hours) — please only apply if you can reliably work these hours. If that's you, we'd love to hear from you.

About us:

We're a growing US healthcare-tech company that verifies insurance benefits for audiology (hearing) clinics. Here's the nice part: our AI system does the dialing and waits on hold for you — then warm-transfers you to a live insurance rep. Your job is the conversation. We even put the exact questions on your screen, so you always know what to ask. It's focused, repeatable work — no cold calling, no chasing.

What you'll do:

Take warm-transferred calls from insurance payers (we handle the phone tree + hold time — you talk to the rep)
Follow the on-screen script to verify benefits: deductible, copay, coinsurance, out-of-pocket, prior authorization, hearing-aid coverage
Log the results accurately in our dashboard and flag anything unusual
Help with light support tasks between calls (data entry, follow-ups, scheduling)
Schedule:
~4 hours/day, Monday–Friday, during a set window in US Eastern business hours (this is evening/overnight in the Philippines — standard for US healthcare work). Hours grow to full-time as we scale.

You must have:

Excellent, clear spoken English — you'll speak with US reps daily
Experience in US medical insurance verification / eligibility & benefits (or medical billing)
Solid grasp of CPT/HCPCS codes, deductibles, copays, coinsurance, prior auth
Reliable, detail-oriented, and able to handle patient information confidentially (HIPAA)
A quiet workspace, stable internet, and a good headset
Able to reliably work US Eastern business hours
Bonus points:

BPO / call-center experience (US accounts)
Audiology / hearing-aid billing experience (V-codes, 92xxx codes)
CRM, Google Workspace, or basic automation (Zapier/Make) familiarity
Why work with us:
This is a long-term role with a company that's growing fast. You'll start part-time, and we want to grow you into full-time with raises as we scale. We treat our team well, we're organized, and we're looking for someone reliable to grow with us — not a one-off gig.

How to apply (please follow all 4 — we skip applications that don't):

Start your message with the word "HEARING" so we know you read the whole post.

Briefly describe your US insurance-verification experience — which payers, and what you verified.

Attach a 30–60 second voice recording introducing yourself (we need to hear your phone English).

Answer this: "When you open a patient in our dashboard, our system has already pulled the electronic details — for example: active coverage, in-network, a $50 deductible (already met), $400 out-of-pocket (mostly met), and Medicare is the primary payer with this plan as secondary. The verification is for hearing aids, but the electronic check couldn't return the hearing-aid specifics. On your call with the insurance rep, what would you ask to complete this verification, and why?

We read every complete application and reply quickly. Looking forward to meeting you!

SKILL REQUIREMENT

Phone Support Medical Billing Insurance Verification

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Insurance Verification Specialist (US Healthcare) — Phone Calls, Excellent English Required

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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