Business Travel Specialist

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TYPE OF WORK

Full Time

WAGE / SALARY

TBD

HOURS PER WEEK

40

DATE UPDATED

Jun 15, 2026

JOB OVERVIEW

APPLY TODAY!

Become part of a team that helps corporate travelers navigate unexpected travel challenges around the globe.

As a Business Travel Specialist, you'll provide assistance to professionals facing itinerary changes, flight disruptions, cancellations, rebookings, and other urgent travel-related concerns. This role is perfect for someone who enjoys troubleshooting, thrives in a dynamic environment, and is committed to delivering exceptional customer support when travel plans don't go as expected.

Key Responsibilities:
- Provide support to business travelers requiring changes to their travel arrangements
- Manage flight rebookings, ticket exchanges, cancellations, and itinerary modifications through Amadeus
- Assist travelers impacted by delays, missed connections, schedule adjustments, and other disruptions
- Liaise with airlines, hotels, car rental providers, and other travel partners to resolve travel issues efficiently
- Maintain accurate booking information and traveler records
- Ensure travel arrangements align with company policies and client requirements
- Respond to customer inquiries through phone and email with professionalism and urgency
- Record customer interactions and update internal systems accordingly
- Monitor incoming requests and prioritize tasks based on urgency and service commitments

Required Qualifications:
- Previous experience in corporate travel support, travel operations, or a related travel services role
- Hands-on experience using Amadeus
- Strong verbal and written English communication skills

Additional Qualifications:
- Experience with Sabre or other Global Distribution Systems (GDS)
- Leadership experience as a Team Lead, Supervisor, Trainer, or Manager
- Knowledge of airline fare rules and ticketing processes
- Experience coordinating complete travel arrangements, including flights, accommodations, and ground transportation

Desired Skills:
- Exceptional attention to detail and accuracy
- Strong analytical and problem-solving capabilities
- Ability to stay organized and composed in high-pressure situations
- Customer-focused mindset with a commitment to service excellence
- Comfortable managing multiple priorities in a fast-moving environment

Why Join Us?
Make a meaningful impact by supporting business travelers during critical ---------- nts. You'll play an essential role in helping clients stay on schedule, minimizing travel disruptions, and delivering a high standard of service every step of the way.

Work Schedule:
- Fully Remote
- Full-Time Position
- Monday to Friday
- 9:00 PM – 5:00 AM Manila Time

Application Instructions:
- Please send an accessible copy or link to your CV.
- Applications with inaccessible resumes or restricted links will not be reviewed.

SKILL REQUIREMENT
Customer Support Amadeus Travel Management
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