General Manager

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: TYPE OF WORK

Full Time

: WAGE / SALARY

$7.50 per hour

: HOURS PER WEEK

50

: DATE UPDATED

Jun 14, 2026

JOB OVERVIEW

General Manager/ (Remote)

Full-Time | Work From Home

We are an established Australian furniture removals and relocation company seeking a highly organised, customer-focused General Manager to help run the business.

This is a long-term position with significant responsibility and growth opportunities for the right person.

You will work directly with the business owner and ultimately become responsible for many of the day-to-day functions of the company.

About The Role

Your primary responsibility will be ensuring that customer enquiries are handled quickly and professionally, quotes are prepared accurately, bookings are secured, and operations run smoothly.

You will become an integral part of our business and help manage operations across multiple Australian locations.

Key Responsibilities

* Answer incoming phone calls quickly & professionally
* Respond promptly to SMS messages, emails, website enquiries, and social media enquiries
* Prepare and send customer quotations
* Follow up outstanding quotations
* Convert enquiries into confirmed bookings
* Coordinate schedules for removal crews and vehicles
* Manage customer communications before, during, and after moves
* Resolve customer issues professionally and efficiently
* Maintain accurate records and update company systems
* Assist with operational planning and workflow management
* Monitor job progress and ensure customer satisfaction
* Identify opportunities to improve efficiency and profitability

Essential Requirements

* Excellent spoken and written English
* Outstanding customer service skills
* Exceptional organisational and time management skills
* Strong attention to detail
* Ability to work independently with minimal supervision
* Ability to manage multiple priorities simultaneously
* Professional and confident phone manner
* Strong problem-solving skills
* Reliable internet connection and suitable home office environment
* Willingness to learn our industry, services, and pricing structure

Highly Desirable Experience

Experience in any of the following areas will be highly regarded:

* Logistics
* Transport operations
* Supply chain management
* Freight or fleet management
* Furniture removals
* Scheduling and dispatch
* Customer service management
* Sales and lead conversion
* Operations management

Bonus Skills

The following skills are highly regarded but not essential:

* Search Engine Optimisation (SEO)
* Google Ads (AdWords)
* Meta (Facebook and Instagram) advertising
* Google Business Profile optimisation
* Lead generation
* Conversion rate optimisation
* Website content management
* Marketing reporting and analytics
*Proficiency with Shopify

What We’re Looking For

We are looking for someone who genuinely enjoys helping customers, is highly organised, responds quickly, communicates professionally, and takes ownership of their work.

You should be comfortable speaking with customers, solving problems, managing schedules, and ensuring opportunities are not missed.

Most importantly, you should have a strong desire to learn the business and contribute to its long-term growth.

Application Instructions

To apply, please provide:

1. A copy of your resume.
2. A short introduction explaining why you are suitable for this role.
3. Details of any experience in customer service, sales, logistics, transport, scheduling, or operations management.

Any added skills you feel would add value to this role.

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SKILL REQUIREMENT

Marketing Operation Management Virtual Assistant

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General Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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