HOA Community Success Specialist

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TYPE OF WORK

Full Time

SALARY

$900/Month

HOURS PER WEEK

40

DATE UPDATED

Jun 12, 2026

JOB OVERVIEW

HOA Community Success Specialist

Role Summary:
Serve as the first point of contact for homeowners, board members, and vendors while supporting HOA operations, issue resolution, and community projects.

Key Responsibilities:
• Homeowner and board member support
• Ticket and escalation management
• Vendor coordination
• Community project follow-up
• Portal and technology support
• Documentation and reporting

Qualifications:
• 1-3 years property management, HOA, customer service, or call center experience
• Strong communication skills
• Ability to multitask and manage priorities
• Google Workspace and CRM/ticketing systems experience

Performance Metrics:
• Response time
• Resolution time
• Homeowner satisfaction
• Board satisfaction
• Task completion rate


If you are interested in applying to this job, please include the subject FIXINGHOAS in your application. Please provide your resume and list of references.

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