Full Time
$900/Month
40
Jun 12, 2026
HOA Community Success Specialist
Role Summary:
Serve as the first point of contact for homeowners, board members, and vendors while supporting HOA operations, issue resolution, and community projects.
Key Responsibilities:
• Homeowner and board member support
• Ticket and escalation management
• Vendor coordination
• Community project follow-up
• Portal and technology support
• Documentation and reporting
Qualifications:
• 1-3 years property management, HOA, customer service, or call center experience
• Strong communication skills
• Ability to multitask and manage priorities
• Google Workspace and CRM/ticketing systems experience
Performance Metrics:
• Response time
• Resolution time
• Homeowner satisfaction
• Board satisfaction
• Task completion rate
If you are interested in applying to this job, please include the subject FIXINGHOAS in your application. Please provide your resume and list of references.