Billing/AR Specialist

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TYPE OF WORK

Full Time

WAGE / SALARY

$900-$1,200/month

HOURS PER WEEK

40

DATE UPDATED

Jun 12, 2026

JOB OVERVIEW

ABOUT ALLY LOGISTICS:
Ally Logistics is a U.S.-based third-party logistics (3PL) company headquartered in Grand Rapids, Michigan. Since 2012, we’ve been committed to creating the ultimate freight shipping experience by operating at the optimal intersection of people and technology. As a full-service 3PL, we specialize in a wide range of freight solutions, including dry van, refrigerated, drayage, straight truck, open deck/flatbed, drop-trailer programs, warehousing, and more. Our diverse service capabilities allow us to support shippers across industries with flexible, reliable, and scalable logistics strategies.
We partner with skilled global talent to support our continued growth and operational excellence, ensuring our customers receive efficient, high-quality service at every step of the supply chain.


ROLE SUMMARY:
The Billing/AR Specialist is responsible for accurate execution of billing, collections, and cash application tasks, as well as timely resolution of exceptions, to ensure financial operations run smoothly. The role includes processing customer invoices in accordance with customer requirements, verifying carrier payment information, applying customer payments accurately, and resolving payment issues promptly with both internal and external teams. The position requires strong attention to detail, effective problem-solving skills, and meticulous exception management.

Regular Weekly Schedule (40 hours): Monday – Friday: 8:00 AM – 5:00 PM Eastern Standard Time with 1-hour unpaid lunch break from 12:00 PM - 1:00 PM Eastern. Overtime (40+ hours) requires manager approval.

JOB DUTIES/RESPONSIBILITIES:
-Process carrier paperwork and billing via Triumphpay/Revenova; ensuring accuracy and compliance with customer requirements
-Apply customer payments accurately
-Timely resolution of unidentified payments and customer payment discrepancies
-Responsible for on-time payment collection from assigned customers

COMPENSATION:
Compensation will be determined based on experience. All payments are issued in USD via Wise.

REQUIRED SKILLS & QUALIFICATIONS:
-Minimum of 2 years of experience in logistics/3PL industry
-Minimum of 2 years of Billing/AR experience, preferably within the logistics/3PL industry
-Strong written and verbal English communication skills
-Ability to work independently with minimal supervision
-Strong problem-solving skills and attention to detail
-High attention to detail and accuracy
-Exceptional organizational and time management skills

Access to:
-A reliable computer with high-speed internet (Backup internet source (mobile hotspot or secondary line preferred)
-Webcam + microphone for Zoom calls
-Headset
-Professional remote workspace
-Ability to work U.S. business hours (EST)

Experience with:
-Outlook
-Zoom phone
-Slack
-Basic CRM or logistics platform

Additional Requirements
1. Technology & Equipment Requirements
-Reliable high-speed internet and computer
-Webcam + microphone for Zoom calls
-Quiet, professional workspace

2. Availability Requirements
-Ability to work U.S. Eastern Time
-Must provide advanced notice for planned time off
-Must maintain consistent communication (Slack responsiveness, email, etc.)

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