QuickBooks Bookkeeper & Call Dispatcher (Philippines – Overnight Shift)

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TYPE OF WORK

Full Time

WAGE / SALARY

$4/hour

HOURS PER WEEK

40

DATE UPDATED

Jun 11, 2026

JOB OVERVIEW

Location: Remote (Philippines)
Employment Type: Full-time (12-hour shift, 8:00 PM to 8:00 AM EST)
About Us:
Secure Tech MSP is a leading Managed Service Provider (MSP) with a strong presence in the Philippines and a global network of IT experts. We're a tight-knit team of passionate tech enthusiasts committed to delivering top-notch IT solutions to our clients. Innovation, teamwork, and keeping our clients' digital worlds secure and seamless drive us every day. We're searching for a QuickBooks Bookkeeper & Call Dispatcher to keep our books in perfect order and make sure every incoming call reaches the right specialist, fast.
Why Join Us?

Performance Bonuses: After one year, enjoy bonuses up to PHP 30,000.
Career Growth: We invest in you with training, certifications, and a clear path forward.
Overnight Schedule: Work a 12-hour shift from 8:00 PM to 8:00 AM EST, fully remote from anywhere in the Philippines (this aligns to da ---------- -morning hours in the Philippines).
Global Collaboration: Work with international clients and cutting-edge tools alongside a talented team.
The Role:
As our QuickBooks Bookkeeper & Call Dispatcher, you'll own two responsibilities during the overnight shift: keeping our books accurate and up to date in QuickBooks, and answering incoming phone calls to quickly route each caller to the right specialist. You're the reliable point of contact who keeps the finances clean and makes sure no call goes unanswered after hours.
Responsibilities:
QuickBooks & Bookkeeping:

Manage day-to-day bookkeeping in QuickBooks, including accounts payable and receivable.
Create and send invoices, track payments, and follow up on outstanding balances.
Reconcile bank and credit card accounts and maintain accurate ledgers.
Prepare financial reports and summaries, and support month-end and year-end close.
Keep financial records organized, accurate, and audit-ready.

Call Handling & Dispatch:

Answer incoming phone calls promptly and professionally during the shift.
Listen to the caller's issue, identify the nature of the request, and determine the right specialist or team.
Route or transfer calls to the appropriate person and confirm the hand-off.
Take clear messages and log call details when a specialist isn't immediately available.
Follow escalation procedures for urgent or after-hours issues.

Skills and Qualifications:
We're looking for an organized, dependable professional who fits our vibrant culture. You'll need:
QuickBooks Expertise: Hands-on experience with QuickBooks (Online and/or Desktop) for invoicing, reconciliation, and reporting.
Bookkeeping Skills: Solid grasp of bookkeeping fundamentals — AP/AR, reconciliations, and financial reporting.
Communication: Strong English skills (written and verbal) to handle calls clearly and professionally.
Phone Manner: A friendly, calm, and professional phone presence.
Organization: Sharp attention to detail and the ability to juggle bookkeeping tasks alongside live calls.
Reliability: Comfortable working an overnight 12-hour shift and staying focused throughout.
Bonus Skills: QuickBooks ProAdvisor certification, prior dispatch/reception experience, or familiarity with ticketing systems.
Full-Time Commitment: Ready to dedicate yourself fully to this shift-based role.
Important Note on Employment:
This is a full-time position (12-hour overnight shift, 8:00 PM to 8:00 AM EST), and we need candidates who can give it their all. Our clients count on us for reliable, around-the-clock support, so working multiple jobs or freelancing during employment isn't allowed. Your full focus and energy are essential to succeed here.
Why You'll Love Working Here:
Impact: Keep our finances healthy and ensure every after-hours caller reaches the help they need.
Growth: Gain access to training, certifications, and a clear path forward.
Culture: Join a team that's innovative, collaborative, and loves a good virtual game night.
Flexibility: Work remotely from anywhere in the Philippines with the tools and support you need.
How to Apply:
We're shaking things up with our application process! To apply, please submit:

A 2-minute video telling us why you're the ideal candidate. Share your experience, skills, and what excites you about joining Secure Tech MSP.
Your resume and any relevant certifications.

Video Submission Instructions:

Keep it short — 2 minutes max.
Record it with your phone, webcam, or any device you like.
Upload it to Google Drive, Dropbox, or YouTube (set as unlisted) and share the link.

Email your video link, resume, and certifications to ---------- a Video?
The video lets you shine — showing off your communication skills, personality, and phone presence, which are vital for this role. It's your chance to stand out beyond the resume.
Application Deadline:
Submit your application by [insert closing date].
Questions?
If you're unsure about the video process or have any other questions, feel free to email us at ----------

SKILL REQUIREMENT
Quickbooks English Speaking Virtual Assistant
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