Dispatcher / Inbound Call Agent — Chimney & Air Duct Cleaning

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: TYPE OF WORK

Full Time

: SALARY

$3.5 - $5

: HOURS PER WEEK

40

: DATE UPDATED

Jun 11, 2026

JOB OVERVIEW

**ONLY FOR EXPERIENCED HOME SERVICE BUSINESS DISPATCHERS**

We are a US-based chimney and air duct cleaning company looking for a reliable,
English-fluent Dispatcher to answer incoming calls and book/route jobs to our
field subcontractors. This is a phone-facing role — clear, friendly, confident
spoken English is required.

WHAT YOU'LL DO
- Answer inbound customer calls through RingCentral during US business hours
- Collect job details: name, address, phone, service needed (chimney sweep,
inspection, air duct cleaning, repairs), and schedule the appointment
- Enter every lead and job into our CRM (Workiz) accurately and completely
- Dispatch jobs to the right subcontractors by posting them in our WhatsApp
groups and confirming a tech accepts the job
- Follow up to confirm appointments and keep job status updated in the CRM
- Handle basic customer questions about services and pricing using our scripts

WHAT WE'RE LOOKING FOR
- Excellent spoken and written English (this will be tested on the interview call)
- Previous experience as a dispatcher, appointment setter, call center agent,
or virtual assistant — home services / HVAC experience is a big plus
- Comfortable on the phone all day and able to stay calm with busy customers
- Detail-oriented — we need clean, complete data in the CRM, no missed info
- Reliable home internet (10+ Mbps), a backup connection, a quiet workspace,
a computer, and a headset
- Able to work US time zone hours

TOOLS YOU'LL USE (training provided)
- RingCentral (phone system)
- Workiz (CRM)
- WhatsApp (subcontractor dispatch groups)

HOW TO APPLY
Please reply with:
1. Your experience with phone/dispatch/CRM work and which tools you've used
2. Your internet speed (screenshot from speedtest.net) and home setup
3. Your available hours in US time

SKILL REQUIREMENT

Appointment Setting Data Entry Customer Service

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Dispatcher / Inbound Call Agent — Chimney & Air Duct Cleaning

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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