Ecommerce Brand Sales and Outreach Rep

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: TYPE OF WORK

Full Time

: WAGE / SALARY

800

: HOURS PER WEEK

18

: DATE UPDATED

Jun 10, 2026

JOB OVERVIEW

We’re looking for a sales-focused outreach and customer support operator for an early-stage luxury streetwear/ecommerce brand.

This role is not just admin support. The priority is helping generate qualified opportunities, support customers, and turn conversations into revenue.

You would help manage:

* Customer inquiries through email, Instagram, website chat, and other channels
* Influencer and creator outreach
* Artist, athlete, and stylist outreach
* Boutique, store, showroom, and wholesale buyer outreach
* Follow-ups with warm leads and interested accounts
* CRM/contact tracking
* Basic sales funnel support

Main responsibilities:

* Respond to customer inquiries professionally and quickly
* Help answer questions about products, sizing, shipping, returns, availability, and order status
* Escalate serious customer issues when needed
* Build targeted lead lists
* Send 200 targeted reach-outs per month
* Follow up consistently
* Track every contact, reply, customer issue, warm lead, and result
* Help book wholesale conversations
* Help secure influencer, artist, athlete, and stylist placement opportunities
* Send approved lookbooks, line sheets, and brand materials
* Maintain a clear CRM or spreadsheet
* Report weekly on outreach volume, replies, customer inquiries, warm leads, meetings, and closed opportunities

The main goals are:

* Fast, professional customer inquiry responses
* 200 targeted reach-outs per month
* Consistent follow-ups
* 1–2 wholesale accounts per month
* Steady influencer, artist, athlete, and stylist placement opportunities

Compensation would be results-based:

* Base pay for consistent execution
* Commission/bonus for qualified wholesale meetings booked
* Commission/bonus for wholesale accounts opened
* Bonus for confirmed influencer, athlete, artist, or stylist placements
* Additional upside if a placement or wholesale account produces measurable sales

400 base + commission

Before moving forward, please send:

1. Your experience with customer support, sales outreach, influencer outreach, wholesale outreach, or appointment setting
2. Examples of outreach or customer support work you have handled

We are looking for someone organized, sales-minded, responsive, and able to turn conversations into real opportunities.

SKILL REQUIREMENT

B2B Shopify Sales Support

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Ecommerce Brand Sales and Outreach Rep

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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