PayPal & Chargeback Specialist

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TYPE OF WORK

Part Time

WAGE / SALARY

6$ per hour

HOURS PER WEEK

30

DATE UPDATED

Jun 10, 2026

JOB OVERVIEW

About the Role

We operate multiple Shopify ecommerce brands and are looking for someone experienced in disputes, chargebacks, and customer protection.

Your primary mission is to protect revenue by reducing dispute losses and handling customer escalations properly.

This is a long-term remote role.

Work Schedule

Part-time during the week (typically 3–5 hours per day)

One full day on the weekend (typically 8–10 hours)

Main Responsibilities

-PayPal disputes
-Shopify chargebacks
-Customer outreach
-Evidence gathering
-Dispute tracking
-Trustpilot management
-Supporting customer service when needed

Requirements

-Experience with disputes
-Shopify experience
-Google Sheets
-Strong written English
-Highly organized

Compensation

-$6/hour

HOW TO APPLY

Application Subject:

"Chargebacks"

Written Introduction

Why would you be a good fit for this role?

Loom Video (3–5 min)

Scenario 1:
Your dispute rate doubled this week. What do you do first?

Scenario 2:
A customer files a PayPal INR dispute but tracking shows movement.

How do you respond?

Scenario 3:
How have you helped reduce chargebacks in a previous role?

SKILL REQUIREMENT
Email Support Shopify Chargeback Analysis
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