Remote Content & E-Commerce Coordinator

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: TYPE OF WORK

Any

: WAGE / SALARY

$1000

: HOURS PER WEEK

35

: DATE UPDATED

Jun 9, 2026

JOB OVERVIEW

Fusion Mineral Paint
Full-Time | Remote (Philippines-Based)

Fusion Mineral Paint is looking for a highly organized, detail-oriented, and proactive remote tea ---------- mber based in the Philippines to support our growing content, e-commerce, and customer experience operations.

This role is ideal for someone who enjoys wearing multiple hats, from organizing blog content and updating Shopify products to supporting customers and keeping our digital platforms polished and connected. You’ll work closely with our marketing and operations team to help customers and retailers feel inspired, informed, and supported.

What You’ll Be Responsible For
Content & Website Management
Uploading and formatting blog posts in WordPress

Linking related blog articles together to improve SEO and customer navigation

Linking blogs to relevant Shopify products and collections

Updating Shopify product pages with educational and inspirational content

Assisting with basic SEO optimization including meta descriptions, tags, and internal linking

Ensuring website content stays accurate, organized, and visually consistent

YouTube & Video Support
Updating YouTube video descriptions in English and French

Adding timestamps and supply lists

Linking related videos, blogs, and products

Optimizing descriptions for search and engagement

Helping maintain consistency across video content

Applications Support
Reviewing and organizing onboarding applications for:

Retailers

Affiliates

Trade accounts

Diamond retailers

Following onboarding procedures and ensuring applications are complete

Communicating professionally with applicants and internal tea ---------- mbers

Affiliate Program Management
Managing communication with affiliates
Building positive relationships with affiliates and maintaining regular engagement
Assisting with affiliate onboarding, approvals, and account setup
Tracking submissions, content participation, and program organization
Supporting growth and retention of the affiliate program through consistent communication and relationship management
Customer Experience & Community Engagement
Responding to customer service inquiries using approved macro responses

Escalating complex issues to the appropriate tea ---------- mber

Replying to comments and engaging with the Fusion community across platforms

Helping maintain a warm, encouraging, and helpful brand voice

Shopify & Administrative Support
Making small Shopify edits and updates

Updating product links, collections, tags, and descriptions

Assisting with promotional launches and campaign setup

Supporting organization of digital assets and backend systems

What We’re Looking For
Excellent written and verbal English communication skills

Strong attention to detail and ability to follow processes carefully

Experience with Shopify and WordPress

Comfortable learning new systems and tools independently

Reliable internet connection and ability to work remotely full-time

Highly organized with strong time management skills

Positive attitude and customer-first mindset

Familiarity with DIY, home décor, painting, crafting, or creative brands is a strong asset

French language familiarity is a bonus but not required

Bonus Skills That Would Make This Role Even Stronger
These additions help make the position more well-rounded and valuable long-term:

Basic Canva or graphic editing skills

Understanding of SEO best practices

Experience scheduling social media content

Ability to pull simple analytics/reporting from Shopify, YouTube, or Google Analytics

Experience with AI tools for drafting descriptions, summaries, or organization

Knowledge of project management platforms like ClickUp, Asana, or Trello

Basic quality assurance/testing before product or content launches

Success in This Role Looks Like
Website content stays organized, connected, and up to date

Customers receive fast, friendly, and accurate support

Product pages become more educational and conversion-focused

Retailer onboarding runs smoothly and professionally

YouTube and blog content consistently drive traffic to products

The Fusion community feels engaged and supported

Why Join Fusion Mineral Paint?
At Fusion, we believe creativity should feel inspiring and approachable. You’ll be joining a collaborative team that values initiative, organization, and thoughtful customer experiences — while helping makers around the world “Paint it Beautiful.”

SKILL REQUIREMENT

Administrative Management Wordpress Customer Service

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Remote Content & E-Commerce Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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