Lypad Academy

Customer Success and Sales Coordinator

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: TYPE OF WORK

Full Time

: WAGE / SALARY

$750–$900/month & Benefits

: HOURS PER WEEK

40

: DATE UPDATED

Jun 9, 2026

JOB OVERVIEW

We're hiring a Customer Success & Sales Coordinator to become one of the primary points of contact for our customers and community.

This role combines customer support, sales, and administrative responsibilities. You'll help current customers succeed in our programs, answer questions from prospective customers, conduct sales calls, and support day-to-day operations.

If you enjoy building relationships, solving problems, staying organized, and helping customers achieve results, we'd love to hear from you.

Find us here:
- Website: ----------
- YouTube: ----------

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ABOUT LYPAD ACADEMY
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Lypad Academy is a fast-growing organization that helps Amazon Influencers scale their businesses through training, mentorship, community support, and placement opportunities.

Our mission is to help creators build sustainable, profitable businesses while providing the tools, guidance, and support needed to succeed in the Amazon Influencer Program.

We're committed to delivering an exceptional experience for our customers, and this role plays a key part in that mission. We're building for the long term, and we're looking for tea ---------- mbers who are excited to grow alongside us.

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WHAT YOU'LL DO
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As our Customer Success & Sales Coordinator, you'll help ensure a seamless experience for both current and prospective customers while supporting day-to-day administrative operations.

Responsibilities:

- Provide excellent customer support via email, social media, community platforms, and other communication channels
- Serve as a community moderator by responding to customer questions and facilitating engagement within our programs
- Answer inquiries from prospective customers regarding our programs, services, and opportunities
- Conduct sales calls with prospective customers to answer questions, address concerns, and help them determine whether our programs are the right fit
- Build trust and rapport while effectively communicating the value of our programs and services
- Follow up with leads and maintain accurate records of customer interactions
- Assist with customer onboarding and ongoing customer success initiatives
- Assist with course management and administrative tasks
- Organize and maintain digital files, documents, and internal resources
- Coordinate with tea ---------- mbers to improve customer experience, program delivery, and internal processes
- Support operational and administrative initiatives as needed
- Track tasks and maintain organized documentation across multiple projects

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QUALIFICATIONS
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Required:
- 1+ year of experience in sales
- 1+ year experience in customer support, customer success, or other customer-facing roles
- Excellent spoken and written English
- Comfortable conducting consultative sales conversations and building rapport with customers
- Ability to confidently answer questions, address objections, and communicate value in a professional manner
- Ability to communicate naturally and confidently with American customers
- Basic understanding of GoHighLevel (GHL), sales funnels, and CRM systems
- Familiarity with YouTube, TikTok, Instagram, and other social media platforms
- Strong organizational skills and attention to detail
- Self-motivated, adaptable, and able to thrive in a fast-paced environment
- Team-oriented mindset with a willingness to collaborate and contribute ideas
- Reliable high-speed internet connection
- Professional remote work setup with a quiet, distraction-free workspace suitable for customer and sales calls
--Comfortable using Hubstaff for tracking hours

Nice to Have:
- Experience selling coaching programs, memberships, consulting services, or other high-ticket offers
- Understanding of the Amazon Influencer Program or affiliate marketing
- Experience supporting coaching programs, memberships, online communities, or digital products
- Experience using GoHighLevel, Kajabi, ClickFunnels, or similar platforms
- Customer success or account management experience
- Experience working remotely with international teams

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COMPENSATION & BENEFITS
----------------------------------------------------------------------------------------------------------------------------------------

- $750–$900 USD/month, depending on experience and qualifications
- 13th Month Pay
- Annual merit raises and performance-based bonuses
- 3 paid sick days, 2 PTO days, and paid Philippine Regular Holidays
- Full-time (40 hours/week), renewable contract
- Flexible Monday-Friday schedule within 6:00 AM to 11:00 PM EST (6:00 PM to 11:00 AM Philippine Time), with a minimum of 4 hours of overlap with the manager.
- Long-term position with growth opportunities
- Ongoing training and professional development

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HOW TO APPLY
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Please submit the following (ALL REQUIRED):

1. To confirm that you have carefully read the entire job posting, please apply using exactly 8 AP Points.
2. Resume
3. 1–2 Minute Video Introduction (English) telling us about yourself, your relevant experience, and why you'd be a great fit for this role
4. Computer specs screenshot (system information clearly visible)
5. Internet speed test screenshot from ----------
6. Complete these 3 free assessments and submit screenshots + links as instructed:

• Big Five Personality Test
Link: ----------
Include: Screenshot with result and visible URL

• IQ Test (FSIQ)
Link: ----------
Include: Screenshot of the final result page with the unique result URL visible, and paste the full URL in your message

• 16 Personalities Test
Link: ----------
Include: Screenshot with result type and Personal Test Results URL

IMPORTANT NOTE:

Only applicants who submit all required materials and follow the application instructions will be considered for an interview.

Customer Success Coordinator | Customer Success | Customer Support | Customer Service | Sales Coordinator | Customer Experience | Community Manager | Account Coordinator | GoHighLevel | GHL | Amazon Influencer Program | Affiliate Marketing | Remote Sales | CRM | Administrative Coordinator

SKILL REQUIREMENT

Clickfunnels Sales Customer Relationship Management

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Lypad Academy

Customer Success and Sales Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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