Virtual Assistant – Wholesale Operations, CRM & Customer Success

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Any

: SALARY

$3-$5

: HOURS PER WEEK

40

: DATE UPDATED

Jun 19, 2026

JOB OVERVIEW

We are seeking a highly organized and proactive Virtual Assistant to support the daily operations, customer management, and sales activities of our growing wholesale business. The ideal candidate will assist with client account management, invoicing, shipment tracking, CRM management, lead generation, customer outreach, and administrative support to ensure smooth business operations and exceptional customer service.

Key Responsibilities

Customer & Account Management

* Maintain accurate customer records, contact information, and account details in CRM and ---------- .
* Manage customer relationships and provide timely responses to inquiries via email, phone, and messaging platforms.
* Handle customer follow-ups regarding orders, payments, shipments, and product inquiries.
* Assist with customer onboarding and account setup.

CRM, ---------- & Sales Support

* Manage and update CRM databases and ---------- boards with customer interactions, opportunities, orders, and sales activities.
* Track leads, prospects, and customer communications to ensure timely follow-up.
* Support the sales team with customer outreach, appointment scheduling, and pipeline management.
* Generate and qualify leads through online research, LinkedIn, email campaigns, and outbound outreach.
* Conduct customer outreach to wholesale buyers, distributors, retailers, and prospective customers.
* Maintain sales pipelines and customer activity records within ---------- .
* Prepare sales reports, customer activity reports, and lead-generation summaries.

Order Processing & Operations

* Process customer orders accurately and coordinate with internal teams for fulfillment.
* Create, send, and follow up on client invoices.
* Track accounts receivable and assist with payment collection follow-ups.
* Use QuickBooks to manage invoicing, payments, and basic bookkeeping tasks.
* Monitor order progress and update order statuses within ---------- .

Logistics & Shipment Coordination

* Monitor incoming and outgoing shipments and communicate status updates to customers and internal teams.
* Coordinate with suppliers, freight carriers, and logistics providers regarding shipment status.
* Track deliveries and proactively resolve shipment-related issues.
* Update inventory, shipment records, and order tracking information.
* Maintain shipment schedules and workflow tracking through ---------- .

Administrative Support

* Manage email correspondence and calendar scheduling.
* Prepare reports on outstanding invoices, shipment schedules, customer orders, sales activities, and customer follow-ups.
* Maintain organized digital records and documentation.
* Perform other administrative tasks as assigned.

Qualifications

* Experience using QuickBooks for invoicing and bookkeeping.
* Experience with CRM platforms and ---------- .
* Strong customer service and customer relationship management skills.
* Experience in lead generation, prospecting, and customer outreach.
* Familiarity with wholesale, distribution, logistics, supply chain, or manufacturing operations.
* Excellent written and verbal communication skills.
* Strong organizational skills and attention to detail.
* Ability to manage multiple projects, customer accounts, orders, and shipments simultaneously.
* Proficiency with Microsoft Excel, Google Sheets, and email management tools.
* Ability to work independently, prioritize tasks, and meet deadlines.

Preferred Experience

* Wholesale account management.
* Sales representative or inside sales support experience.
* Lead generation and outbound customer outreach.
* ---------- workflow and project management.
* Freight and logistics coordination.
* Import/export operations and shipment tracking systems.
* Accounts receivable and collections.
* Customer success and retention management.
Ideal Candidate

The ideal candidate is customer-focused, highly organized, and sales-oriented, with experience supporting wholesale operations. They should be comfortable managing customer relationships, maintaining CRM and ---------- workflows, generating leads, coordinating shipments, following up on payments, and ensuring an excellent customer experience from inquiry through delivery.

SKILL REQUIREMENT

CRM Monday Order Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0235
Total Execution Time	0.0248

GET DATA

No GET data exists

MEMORY USAGE

1,512,856 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Virtual-Assistant-Wholesale-Operations-CRM-Customer-Success-1664275

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0161 seconds) (Hide)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `employer_jobs` WHERE `job_id` = 1664275 LIMIT 1
0.0014	SELECT * FROM `employers` WHERE `employer_id` = 941659 LIMIT 1
0.0020	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1664275 AND `misc`.`id` IS NULL
0.0010	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-12',ej.date_added) duration_days, DATEDIFF('2026-07-12',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-12',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1664275'
0.0008	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1664275
0.0019	UPDATE employer_jobs SET hit_counts = '*Jun-08-2026=598Jun-09-2026=192Jun-10-2026=63Jun-11-2026=37Jun-12-2026=40Jun-13-2026=21Jun-14-2026=13Jun-15-2026=12Jun-16-2026=5Jun-17-2026=10Jun-18-2026=5Jun-19-2026=1034Jun-20-2026=106Jun-21-2026=63Jun-22-2026=71Jun-23-2026=49Jun-24-2026=23Jun-25-2026=17Jun-26-2026=17Jun-27-2026=19Jun-28-2026=9Jun-29-2026=8Jun-30-2026=15Jul-01-2026=11Jul-02-2026=9Jul-03-2026=8Jul-04-2026=2Jul-05-2026=3Jul-06-2026=5Jul-07-2026=9Jul-08-2026=4Jul-09-2026=5Jul-10-2026=1Jul-11-2026=4**Jul-12-2026=1' WHERE job_id= '1664275'
0.0011	`UPDATE employer_jobs SET monthly_hits = '*Jun-2026=2426*Jul-2026=62' WHERE job_id= '1664275'`
0.0017	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1664275' AND status LIKE 'sent%' ORDER BY id DESC`
0.0009	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1664275
0.0017	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '941659' AND `date_added` >= '2022-06-08'
0.0009	`select * from teasers`
0.0008	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1783841348
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Virtual-Assistant-Wholesale-Operations-CRM-Customer-Success-1664275
csrf-token	901e52fb76648c8bc65f4b50902ff9f9

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT

Virtual Assistant – Wholesale Operations, CRM & Customer Success

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?