MSP Support Engineer

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

Starting from PHP 90,000/month (DOE)

HOURS PER WEEK

38

DATE UPDATED

Jul 15, 2026

JOB OVERVIEW

About us

LecsIT is a US-based managed IT services provider with over a decade of experience supporting businesses across Indiana. We're a small, close-knit team — you'll work directly with clients, own your tickets end-to-end, and have real visibility into everything the team is doing. No layers, no queue farming.

The role

We're looking for an MSP Support Engineer to handle L2/L3 escalations, Microsoft 365 and Azure administration, and day-to-day technical support for our US client base. This is a fully remote position based in the Philippines.

What you'll do

-Resolve escalated L2/L3 support tickets across hardware, software, and networking
-Administer Microsoft 365 and Azure environments for multiple clients
-Manage user accounts, licensing, Teams, SharePoint, and security configurations
-Troubleshoot issues and document resolutions clearly for the team
-Communicate directly with clients on complex technical problems

What we're looking for
-At least 2 years of experience working at a managed service provider
-Hands-on experience administering Microsoft 365 (Exchange, Teams, SharePoint, Intune)
-Working knowledge of Azure — user management, licensing, basic resource administration
-Strong networking fundamentals (TCP/IP, DNS, DHCP, VPN)
-Clear, professional English — written and spoken
-Able to manage multiple tickets and priorities without losing detail
-Comfortable working independently in a remote setup
-Certifications (nice to have)
• AZ-104
• MS-700
• MS-900
• AZ-900
• SC-900
• CompTIA Network+
• M365 Enterprise Admin Expert

Certified candidates will be prioritized — but we care more about what you can actually do.

What we offer
-Starting salary from PHP 90,000/month, depending on experience
-13th-month pay
-PTO
-Healthcare allowance
-Direct exposure to a US client base — real work, real ownership

How to apply

Apply directly on this platform. To be considered, your application must include:

-Your resume or CV
-A short voice introduction via Vocaroo — 60 to 90 seconds: who you are, your IT background, and why you're a good fit

Use PERFECT CANDIDATE as your subject line. Applications missing the resume or Vocaroo link will not be reviewed.

SKILL REQUIREMENT
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0008
Controller Execution Time ( Jobseekers / Job )  0.0322
Total Execution Time  0.0335
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,520,040 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/MSP-Support-Engineer-1663990
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0267 seconds)  (Hide)
0.0003   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0003   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1663990
 LIMIT 1 
0.0017   SELECT *
FROM `employers`
WHERE `employer_id` = 549241
 LIMIT 1 
0.0055   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1663990
AND `misc`.`idIS NULL 
0.0005   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-08-07',ej.date_added) duration_daysDATEDIFF('2026-08-07',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-07',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1663990' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1663990 
0.0007   UPDATE employer_jobs SET hit_counts '***Jun-08-2026=697***Jun-09-2026=82***Jun-10-2026=51***Jun-11-2026=27***Jun-12-2026=12***Jun-13-2026=15***Jun-14-2026=10***Jun-15-2026=8***Jun-16-2026=382***Jun-17-2026=38***Jun-18-2026=40***Jun-19-2026=24***Jun-20-2026=13***Jun-21-2026=11***Jun-22-2026=34***Jun-23-2026=23***Jun-24-2026=442***Jun-25-2026=57***Jun-26-2026=45***Jun-27-2026=14***Jun-28-2026=12***Jun-29-2026=15***Jun-30-2026=30***Jul-01-2026=22***Jul-02-2026=268***Jul-03-2026=53***Jul-04-2026=28***Jul-05-2026=40***Jul-06-2026=40***Jul-07-2026=48***Jul-08-2026=15***Jul-09-2026=22***Jul-10-2026=10***Jul-11-2026=3***Jul-12-2026=14***Jul-13-2026=16***Jul-14-2026=10***Jul-15-2026=194***Jul-16-2026=107***Jul-17-2026=51***Jul-18-2026=26***Jul-19-2026=21***Jul-20-2026=56***Jul-21-2026=43***Jul-22-2026=23***Jul-23-2026=11***Jul-24-2026=19***Jul-25-2026=20***Jul-26-2026=16***Jul-27-2026=19***Jul-28-2026=26***Jul-29-2026=22***Jul-30-2026=13***Jul-31-2026=11***Aug-01-2026=8***Aug-02-2026=9***Aug-03-2026=15***Aug-04-2026=2***Aug-07-2026=1' WHERE job_id'1663990'  
0.0005   UPDATE employer_jobs SET monthly_hits '***Jun-2026=2081***Jul-2026=1267***Aug-2026=35' WHERE job_id'1663990'  
0.0007   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1663990' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1663990 
0.0153   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '549241'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0002   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)