Travel Support Specialist

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: TYPE OF WORK

Full Time

: WAGE / SALARY

$4 per hour

: HOURS PER WEEK

40

: DATE UPDATED

Jun 5, 2026

JOB OVERVIEW

We are urgently hiring for a dependable and detail-focused Travel Support Specialist to assist travelers with time-sensitive travel requests and itinerary adjustments.

This position is ideal for someone with hands-on Amadeus experience who is comfortable managing booking changes, resolving travel disruptions, and providing exceptional customer support in a fast-paced environment.

Key Responsibilities:
- Provide support to travelers via phone and email regarding urgent travel-related concerns
- Process flight modifications, ticket reissues, cancellations, and rebookings using Amadeus
- Assist customers affected by delays, missed connections, schedule changes, and other travel disruptions
- Review, update, and maintain travel itineraries with accuracy
- Liaise with airlines, hotels, and other travel partners as needed to resolve customer issues
- Ensure all reservations and itinerary changes comply with client and company policies
- Accurately document customer interactions, booking updates, and case details in the system
- Deliver professional, efficient, and customer-focused service at all times

Qualifications:
- Proficiency in using Amadeus is a MUST
- Previous experience in travel support, airline reservations, ticketing, or travel agency operations is a MUST
- Excellent English communication skills, both written and spoken is a MUST
- Experience handling ticket exchanges, cancellations, reissues, and schedule changes
- Solid understanding of airline ticketing procedures, fare rules, and reservation processes
- Ability to remain composed and organized while managing multiple priorities
- Strong attention to detail and problem-solving capabilities
- Experience supporting international travelers
- Familiarity with travel industry workflows and customer service best practices

Work Schedule:
- Fully remote position
- Full-time employment
- Five working days per week
- 5:00 AM to 2:00 PM Manila Time
- 8-hour shifts

Please apply only if you have practical, hands-on experience using Amadeus.

Application Instructions:
To be considered, please submit an accessible link to your updated CV or résumé.

SKILL REQUIREMENT

Customer Support Amadeus Sales

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Travel Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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