VA For US Public Adjusting Firm - Insurance Claims Support

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: TYPE OF WORK

Any

: WAGE / SALARY

$6/hr

: HOURS PER WEEK

40

: DATE UPDATED

Jun 4, 2026

JOB OVERVIEW

**About Us**

We are a growing public adjusting firm that helps homeowners, property owners, and businesses navigate insurance claims related to property damage, including water, fire, storm, mold, and other covered losses. We advocate on behalf of policyholders to ensure they receive a fair settlement from their insurance company.

We are seeking a highly motivated and detail-oriented Virtual Assistant to join our team. This role is ideal for someone who is organized, analytical, proactive, and comfortable communicating with clients, contractors and insurance professionals.

**Key Responsibilities**

* Answer and make phone calls to clients, insurance carriers, contractors, and other parties involved in claims
* Follow up on claim status updates and outstanding documentation
* Maintain accurate records and notes within our systems
* Organize claim files, estimates, reports, and correspondence
* Track deadlines and ensure timely completion of tasks
* Analyze claim information and identify missing items or inconsistencies
* Assist with administrative and operational tasks as needed

**Required Skills & Qualifications**

* Excellent verbal and written English communication skills
* Strong phone skills and confidence speaking with clients and professionals
* Strong analytical and problem-solving abilities
* Exceptional attention to detail
* Highly organized with the ability to manage multiple tasks simultaneously
* Ability to work independently with minimal supervision
* Reliable internet connection and quiet work environment

**Preferred Qualifications**

* Experience working as a Virtual Assistant, Administrative Assistant, or Claims Assistant
* Background in the U.S. property insurance industry, public adjusting, restoration, roofing, or related fields
* Familiarity with insurance claims processes and documentation
* Experience working with CRMs, project management software, or claim management systems

**What We're Looking For**

We value CHARACTER as much as skill. The ideal candidate:

Has a strong work ethic and takes pride in producing high-quality work
Takes ownership and responsibility for assigned tasks
Is dependable, accountable, and follows through on commitments
Is committed to maintaining consistent attendance and being available during scheduled work hours
Is punctual, reliable, and respects team schedules and deadlines
Communicates proactively regarding any scheduling conflicts or unexpected absences
Is proactive and looks for solutions rather than waiting for instructions
Is willing to learn and continuously improve
Communicates clearly and professionally

Please note: Reliability and attendance are critical to this role. We are seeking someone who can consistently adhere to their assigned schedule and be fully engaged during working hours. Frequent tardiness, unexcused absences, or recurring schedule issues are not compatible with this position.

**Position Details**

* Remote / Work-from-home
* Long-term opportunity
* Competitive compensation based on experience
* Opportunity for growth and increased responsibilities

**To Apply**

Please submit:

1. Your resume
2. A brief summary of your relevant experience
3. Your experience (if any) with insurance claims, public adjusting, restoration, or related industries
4. A short video introducing yourself and explaining why you would be a good fit for this role

We look forward to hearing from you.

SKILL REQUIREMENT

Phone Support Home Insurance Customer Service

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VA For US Public Adjusting Firm - Insurance Claims Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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