Virtual Receptionist — Help People Get Out of Pain. C2 English. 20-Yr U.S. Clinic. Long-Term Role.

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: TYPE OF WORK

Full Time

: SALARY

$750-800

: HOURS PER WEEK

40

: DATE UPDATED

Jul 4, 2026

JOB OVERVIEW

Hi! We're Massage Revolution — a 20+ year U.S. clinical massage practice in Los Angeles with 1,000+ five-star reviews, two locations, and roughly 3,000 patient treatments every single month.

Every one of those patients is calling us because they're in pain. Many haven't slept well in weeks. Some have given up on getting better.

The first voice they hear when they call d ---------- whether they take the first step toward getting their life back.
That's the role.

We're hiring 2 more Filipino virtual receptionists to join our existing team of three rockstar VAs who already handle the majority of our inbound calls. If you've read this far and a quiet voice in your head said "that's me" — keep reading.

This role is for you if:

You speak, read, and write C2-level English (or genuinely near-native). Clients on the phone should never wonder where you're located.
You have a warm, calm, smile-in-your-voice presence that makes people feel safe.
You can work U.S. Pacific Time hours (8 AM–4 PM or 10 AM–6 PM PT) consistently and reliably.
You take pride in details. (Including this one: when you email us about this role, please tell us your favorite Filipino dish in your message — we like knowing our people as real people, not just resumes.) A missed appointment time costs us a patient in pain.
You want a long-term home — not a stepping stone.

This role is NOT for you if:

You're hoping to "see how it goes" for a few months. We're building a team for the next decade.
You get rattled by emotional callers. Our patients are in real pain — some cry on the phone.
You need to be told exactly what to do every minute. Our SOPs are clear, but you need to think.
You're juggling other clients or part-time gigs. This is a full-time, 40-hour, one-employer role.
You're applying to dozens of jobs hoping one bites. This application requires real effort.

What you'll actually do:

Answer inbound calls from clients dealing with neck pain, back pain, sciatica, frozen shoulders, migraines, and chronic tension — and help them book the appointment that starts their relief.
Schedule and manage appointments using our internal systems.
Answer membership and insurance questions clearly and accurately.
Handle rescheduling and follow-ups with warmth and care.
Follow our scripts and SOPs — and bring your own warmth to every call.

No selling. No high-pressure scripts. Just elite service to people who already want our help.

Pay & terms:

$750–$800/month USD to start, full-time (40 hrs/wk).
Long-term role with real growth: top performers earn raises, bonuses, and expanded responsibility as we open additional clinics.
Paid reliably, on time, every time. We've done this for 20+ years.
Work from home in the Philippines, U.S. Pacific Time hours.
Fast, reliable internet and a quiet home workspace required.

About us:
Massage Revolution has operated in Los Angeles for over 20 years, with 1,000+ five-star reviews on Google and Yelp. We specialize in clinical neuromuscular and trigger-point pain relief — not spa massage. We accept U.S. PPO insurance, and we're opening our second clinic in Santa Monica this year. Our team genuinely cares about each other and about our patients.

How to apply (read carefully — instructions matter):
Reply with the subject line: "I Am Your Excellent English-Speaking Superstar"
Include ALL of the following:

A 1-minute voice recording at ---------- . In your own words, answer this: "Tell us about a time you helped someone going through a hard ---------- nt — what did you do, and what did you say?"
A short note about your customer service and phone experience.
Your preferred working hours (8–4 PT or 10–6 PT) and your Philippine time zone.
Optional but encouraged: resume, work samples, past accomplishments.

We personally read every application that follows these instructions. Applications missing any item above will not be reviewed.

One last thing:
If you're the right person, you're not just getting a job. You're joining a team that's been doing this for 20+ years and is just getting started. You'll matter here. Your voice will help real people get out of real pain. And you'll have a long-term home with people who treat each other like family.

If you're ready — apply now.

Michael Owner, Massage Revolution

SKILL REQUIREMENT

English Speaking Customer Service English Proficiency

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Virtual Receptionist — Help People Get Out of Pain. C2 English. 20-Yr U.S. Clinic. Long-Term Role.

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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