Sales Representative (Technical Orientation) – Cybersecurity / Social Media Account Recovery

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: TYPE OF WORK

Any

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 8, 2026

JOB OVERVIEW

We are seeking a Sales Representative with a technical mindset to assist customers experiencing issues with their Facebook and Instagram accounts. You will engage with inbound leads who have requested help with account-related concerns such as hacked accounts, disabled profiles, advertising restrictions, and other platform access issues.

This role combines sales, customer communication, and technical problem-solving. The ideal candidate is confident speaking with customers, skilled at identifying their needs, and able to clearly explain technical solutions in a simple and professional manner.

Key Responsibilities
-Contact and follow up with inbound leads via phone and other communication channels.
-Understand customer issues related to Facebook and Instagram accounts.
-Explain available services and solutions in a clear and professional manner.
-Qualify leads and convert inquiries into paying customers.
-Maintain accurate records of customer interactions and sales activities.
-Build trust and rapport with customers while providing excellent service.
-Collaborate with internal teams to ensure smooth customer onboarding and issue resolution.
-Meet individual sales and performance targets.

Requirements
-Previous experience in sales, customer support, appointment setting, or a related client-facing role.
-Excellent verbal and written English communication skills.
-Comfortable handling phone conversations and overcoming objections.
-Strong interpersonal and relationship-building skills.
-Technical aptitude and ability to understand digital platform issues.
-Ability to explain technical concepts to non-technical customers.
-Self-motivated, organized, and results-driven.
-Reliable internet connection and a quiet work environment.

Preferred Qualifications
-Experience in cybersecurity, technology services, SaaS, digital marketing, or social media-related industries.
-Familiarity with Facebook Business Manager, Meta advertising platforms, or social media account management.
-Experience handling inbound sales leads.
-Knowledge of common account security, hacking, or platform access issues

To Apply: ----------

SKILL REQUIREMENT

Technical Support Sales Support Cybersecurity

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Sales Representative (Technical Orientation) – Cybersecurity / Social Media Account Recovery

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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