Buyer

Disclaimer: This is a fully remote position for a company based in the United States. The schedule is 12:00pm - 8:00pm EDT / 12:00am - 8:00am PHT.

Position Summary
The Buyer is responsible for supporting the procurement and inventory replenishment activities necessary to meet customer demand and maintain healthy inventory levels. This role works closely with Sales, Warehouse, Accounting, and Supplier Partners to ensure products are purchased accurately, delivered on time, and managed efficiently throughout the supply chain.
The ideal candidate is highly organized, detail-oriented, and eager to develop a career in supply chain, purchasing, and inventory management. Success in this role is measured by the ability to maintain accurate purchasing records, proactively manage supplier commitments, support inventory availability, and contribute to a positive customer experience.
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Performance Objectives
Purchase Order Management
• Create, issue, and manage purchase orders with approved suppliers to support customer orders and inventory replenishment.
• Ensure purchase orders are accurate, complete, and aligned with company purchasing policies.
• Update purchase orders as required due to customer demand changes, supplier delays, pricing adjustments, or shipping updates.
• Confirm order acknowledgments and maintain accurate expected delivery dates.
Supplier Communication & Follow-Up
• Build and maintain professional relationships with suppliers.
• Proactively monitor supplier commitments and follow up on open orders to ensure on-time delivery.
• Identify and resolve issues related to lead times, pricing discrepancies, shipping delays, and product availability.
• Escalate potential supply risks and recommend solutions to minimize disruptions.
Inventory & Demand Management
• Monitor inventory levels and purchasing requirements to help prevent stock shortages and excess inventory.
• Review historical sales trends, forecasts, and inventory reports to support buying decisions.
• Assist in maintaining inventory levels that support customer demand while optimizing inventory investment.

Reporting & Data Accuracy
• Maintain accurate purchasing records, supplier correspondence, pricing agreements, and supporting documentation.
• Reconcile daily purchasing and open order reports to ensure accurate shipment visibility.
• Analyze purchasing data and identify opportunities to improve purchasing efficiency and inventory performance.
• Support reporting initiatives by providing accurate purchasing information and updates.
Cross-Functional Collaboration
• Partner with Sales to support customer delivery requirements and expedite critical orders when necessary.
• Provide regular updates to Warehouse and Operations regarding incoming shipments and delivery schedules.
• Collaborate with Accounting to resolve invoice discrepancies and purchasing-related issues.
• Contribute to continuous improvement initiatives that enhance operational efficiency and customer satisfaction.
Compliance & Quality
• Understand and follow all Quality Management System (QMS) procedures applicable to the position.
• Maintain compliance with company policies, purchasing procedures, and documentation standards.
• Ensure purchasing activities support company quality objectives and operational requirements.
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Key Competencies
Organization & Time Management
• Effectively prioritize multiple tasks and responsibilities while meeting deadlines in a fast-paced environment.
• Maintain accurate records and consistently follow up on open action items.
Communication
• Communicate professionally and effectively with suppliers, customers, and internal stakeholders.
• Provide timely and accurate updates regarding order status, delays, and potential risks.
Problem Solving
• Investigate purchasing, inventory, and supplier-related issues and identify practical solutions.
• Take initiative to resolve challenges before they impact customer deliveries.
Analytical Thinking
• Utilize data, reports, and trends to support purchasing decisions.
• Evaluate inventory levels, lead times, and purchasing costs to support operational objectives.
Attention to Detail
• Demonstrate accuracy in purchase order creation, order maintenance, reporting, and supplier communications.
• Ensure information entered into company systems is complete and reliable.
Customer Focus
• Understand the importance of internal and external customer satisfaction.
• Support company objectives by helping ensure products are available when customers need them.
Adaptability & Continuous Learning
• Demonstrate a willingness to learn new systems, products, suppliers, and processes.
• Embrace change and continuously seek opportunities to improve performance and efficiency.
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Preferred Qualifications
• Associate's or Bachelor's degree in Business, Supply Chain Management, Operations, or related field preferred.
• 1-3 years of purchasing, customer service, inventory management, or administrative experience.
• Proficiency with Microsoft Excel and Microsoft Office Suite.
• Experience with SAP Business One Preferred
• Strong organizational, communication, and problem-solving skills.
• Ability to work effectively in a team-oriented environment.