Travel Agent

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: TYPE OF WORK

Full Time

: WAGE / SALARY

TBD

: HOURS PER WEEK

40

: DATE UPDATED

Jun 16, 2026

JOB OVERVIEW

If you have strong Amadeus experience and enjoy helping travelers find solutions during challenging situations, we'd love to hear from you. Please submit your application by attaching a working link to your updated CV or resume.

We're looking for a Travel Agent to support travelers when they need assistance the most. In this role, you'll help manage flight changes, cancellations, rebookings, ticketing concerns, and unexpected travel disruptions. If you're skilled in Amadeus and enjoy providing exceptional customer support, we'd love to hear from you.

What We're Looking For:
• Proficiency in Amadeus is REQUIRED.
• Previous experience in Travel Support, Airline Ticketing, Travel Operations, Corporate Travel, or a similar travel-related role is REQUIRED.
• Excellent English communication skills, both written and verbal is REQUIRED.
• Experience handling ticketing, reissues, cancellations, and itinerary modifications
• Strong understanding of airline fare rules and ticketing procedures
• Excellent attention to detail and problem-solving abilities
• Ability to remain organized and effective in a fast-paced environment
• Professional, calm, and customer-focused approach under pressure

Why You'll Love This Opportunity:
• Fully remote — work from the comfort of your home
• Stable, long-term position with consistent hours
• Join a professional and supportive team environment
• Work with international travelers and travel partners
• Utilize and strengthen your travel operations expertise
• Meaningful role helping travelers navigate urgent situations

What You'll Be Doing:
• Assist travelers through phone and email regarding urgent travel concerns
• Process flight changes, rebookings, cancellations, ticket reissues, and itinerary updates using Amadeus
• Support travelers affected by delays, missed connections, schedule changes, and travel disruptions
• Review, modify, and maintain accurate travel itineraries
• Coordinate with airlines, hotels, and other travel suppliers as needed
• Ensure all booking modifications comply with fare rules and company policies
• Accurately document customer interactions and booking updates
• Deliver professional and empathetic customer service during time-sensitive situations
• Manage support queues and respond within service-level expectations

Work Schedule:
• Full-time remote position
• 8 hours per day, 5 days per week
• 5:00 AM – 2:00 PM Manila Time

SKILL REQUIREMENT

Customer Support Amadeus Sales

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Travel Agent

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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