Manual QA Tester & Customer Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

$6/hour

: HOURS PER WEEK

40

: DATE UPDATED

Jun 24, 2026

JOB OVERVIEW

We are looking for a meticulous and experienced Manual QA Tester who also brings strong customer support skills to the team. This is a fully remote role working closely with an English-speaking engineering team.

RESPONSIBILITIES:
- Write, maintain, and execute comprehensive manual QA test scripts and test cases
- Identify, document, and track bugs with clear, actionable reproduction steps
- Collaborate directly with the engineering team throughout the QA cycle
- Leverage AI tools and AI agents to enhance and streamline manual QA workflows and coverage
- Respond to customer support emails with professionalism, clarity, and technical accuracy
- Contribute QA expertise to improving overall product quality and customer experience

REQUIREMENTS:
- 3 to 5 years of hands-on manual QA testing experience
- Proven ability to write and execute detailed QA test scripts and test plans
- Familiarity with AI and AI agent tools as applied to QA workflows and best practices
- Strong customer support experience, comfortable handling customer emails independently
- Fluent to expert-level English proficiency (written and verbal) - essential for working with an English-speaking engineering team and customer-facing communication
- Highly organized, detail-oriented, and reliable

This role is ideal for someone who takes quality seriously at every level, from rigorous test coverage to clear, empathetic customer communication.

SKILL REQUIREMENT

Customer Support Software QA Testing Manual Testing

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Manual QA Tester & Customer Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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