Care Coordinator – English Speaking

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TYPE OF WORK

Any

WAGE / SALARY

$5 per hour

HOURS PER WEEK

TBD

DATE UPDATED

May 28, 2026

JOB OVERVIEW

Aliya Wellness is seeking a compassionate, organized, and professional Care Coordinator to join our growing behavioral health team.

The Care Coordinator will communicate with patients, schedule appointments, follow up on referrals, assist with onboarding new clients, and help patients stay connected to services. This role requires strong communication skills, professionalism, and comfort speaking with patients throughout the day.

Responsibilities:

Speak with patients and families by phone
Coordinate and schedule appointments
Follow up on referrals and intake requests
Communicate with therapists and clinical staff
Help patients access behavioral health services
Maintain accurate documentation and tracking
Provide compassionate and professional customer service

Requirements:

Fluent English speaking and writing skills
Excellent phone communication skills
Organized and detail-oriented
Comfortable handling a high volume of calls
Ability to multitask and work independently
Healthcare, behavioral health, scheduling, or customer service experience preferred

Application Requirement:
To be considered, applicants must submit a short voice recording introducing themselves and explaining their experience. This helps us evaluate communication and phone skills for the position.

About Us:
Aliya Wellness provides insurance-covered behavioral health services, including psychotherapy, peer support, and care coordination services for adults and older adults across New York through community partnerships and telehealth services.

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