Bilingual Care Coordinator (English/Spanish)

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TYPE OF WORK

Any

WAGE / SALARY

$7 per hour

HOURS PER WEEK

40

DATE UPDATED

May 28, 2026

JOB OVERVIEW

Aliya Wellness is seeking a compassionate, organized, and motivated Care Coordinator who is fluent in both English and Spanish to help support our growing behavioral health program.

The Care Coordinator will communicate with patients, coordinate appointments, follow up on referrals, assist with onboarding new clients, and help ensure patients stay connected to services. This role involves regular communication with therapists, case workers, families, community organizations, and healthcare providers.

Responsibilities:

Speak with patients and families in English and Spanish
Coordinate and schedule appointments
Follow up with referrals and intake requests
Communicate with therapists and clinical staff
Help patients access behavioral health and support services
Maintain accurate documentation and tracking
Assist with outreach to community partners and organizations
Provide compassionate and professional customer service

Requirements:

Fluent in English and Spanish (spoken and written)
Strong communication and interpersonal skills
Organized and detail-oriented
Comfortable speaking on the phone throughout the day
Experience in healthcare, behavioral health, care coordination, customer service, or administration preferred
Ability to multitask and work independently

About Us:
Aliya Wellness provides insurance-covered behavioral health services, including psychotherapy, peer support, and care coordination services for adults and older adults across New York through community partnerships and telehealth services.

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