Intake Admin Specialist (Restoration Company)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$2-3/hour + commission

: HOURS PER WEEK

40

: DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

Job Title: Intake Admin (Overseas Hire)
Location: Remote
Type: Independent Contractor (Full-time)

About Full Service Pros
Full Service Pros (FSP) is a U.S.-based company supporting restoration and rebuild operations through effective back-office, HR, and client intake services. We are currently seeking a highly organized and client-focused Intake Coordinating Specialist to join our growing intake team. This position is remote and ideal for an independent overseas professional with strong communication and coordination skills.

Working Hours
9:00 AM – 5:00 PM EST, Monday to Friday
Full-time commitment required.

Technical Requirements
• Minimum 2 years of experience in client intake, case coordination, or administrative support (preferably in restoration, insurance, or service industries)
• Sales background with a demonstrated ability to engage clients, handle objections, and drive positive outcomes
• Direct experience working with U.S.-based clients or in the U.S. market is strongly preferred
• Strong proficiency in CRM systems, Google Workspace, and Microsoft Office
• Demonstrated ability to manage sensitive client information with confidentiality
• Excellent organizational and multitasking skills

Basic Skills & Attributes
• Excellent verbal and written English communication skills; must be able to speak and write clearly and professionally with U.S.-based clients and internal teams
• Professional, reliable, and detail-oriented
• Ability to work independently with minimal supervision
• Highly organized with strong follow-up discipline
• Client service–oriented with problem-solving abilities

Key Duties & Responsibilities
• Act as the first point of contact for new and prospective clients, providing a professional and welcoming experience
• Collect and validate client intake information, ensuring accuracy and completeness of documentation
• Coordinate schedules and appointments with internal teams, ensuring seamless handovers to operations
• Maintain and update the intake database, ensuring records are accurate and confidential
• Follow up with clients for confirmation, updates, or additional documentation as needed
• Escalate urgent or complex cases to the Intake Manager for resolution
• Generate intake status reports and provide insights for process improvements
• Support the Intake Manager in streamlining workflows and achieving departmental KPIs

Non-Negotiables
• Must have prior experience in intake coordination, case management, or client support
• Sales background with strong client engagement and communication skills
• Experience working with U.S.-based clients or in the U.S. market
• Excellent English communication skills — spoken and written
• Ability to commit to U.S. business hours consistently
• Independent professional (not affiliated with an agency or firm)

Application Instructions
Interested applicants are invited to submit the following documents:
• An up-to-date CV or résumé
• A short cover letter highlighting relevant intake/coordinator experience
• Professional references (if available)

Only shortlisted candidates will be contacted for the next stage of the selection process. We appreciate your interest in joining Full Service Pros.

SKILL REQUIREMENT

Administrative Management Attention to Detail Coordination

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0247
Total Execution Time	0.0261

GET DATA

No GET data exists

MEMORY USAGE

1,508,528 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Intake-Admin-Specialist-Restoration-Company-1656892

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0193 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1656892 LIMIT 1
0.0012	SELECT * FROM `employers` WHERE `employer_id` = 838997 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1656892 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-11',ej.date_added) duration_days, DATEDIFF('2026-08-11',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-11',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1656892'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1656892
0.0020	UPDATE employer_jobs SET hit_counts = '*May-28-2026=1119May-29-2026=67May-30-2026=28May-31-2026=18Jun-01-2026=24Jun-02-2026=17Jun-03-2026=7Jun-04-2026=10Jun-05-2026=3Jun-06-2026=3Jun-07-2026=6Jun-09-2026=6Jun-10-2026=7Jun-11-2026=3Jun-12-2026=1Jun-13-2026=1Jun-17-2026=2Jun-19-2026=1Jun-22-2026=1Jun-26-2026=2Jul-05-2026=2Jul-06-2026=3Jul-08-2026=1Jul-09-2026=2Jul-16-2026=3Jul-20-2026=1Jul-24-2026=5Jul-25-2026=7Jul-31-2026=608Aug-01-2026=46Aug-02-2026=24Aug-03-2026=27Aug-04-2026=18Aug-05-2026=18Aug-06-2026=12Aug-07-2026=7Aug-08-2026=9*Aug-11-2026=1' WHERE job_id= '1656892'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*May-2026=1231Jun-2026=94Jul-2026=632*Aug-2026=162' WHERE job_id= '1656892'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1656892' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1656892
0.0106	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '838997' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786426420
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Intake-Admin-Specialist-Restoration-Company-1656892
csrf-token	6fd4b0f48483952a5e638914660571b1

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT

Intake Admin Specialist (Restoration Company)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?