TikTok Shop Operations Specialist - Backend & Seller Center (Remote)

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: TYPE OF WORK

Full Time

: SALARY

$1,000 - $1200 Per Month

: HOURS PER WEEK

40

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

We are hiring a TikTok Shop Operations Specialist for our client, a TikTok-native agency that manages TikTok Shop growth for global brands including Gymshark, Duolingo, Shopify, Amazon, Converse, Notion, and Victoria's Secret. Our client manages $250M+ in ad spend per year and works with 100+ active clients.

This is a backend operations role. You will be the person who makes Seller Center work - setting up shops, managing product listings, handling compliance, and keeping every shop running smoothly while the activation team focuses on growth.
This is NOT a strategy, creative, or content role. It is hands-on, detail-heavy, and operational.

What You Will Do:

- Full TikTok Shop setup from A to Z: brand verification, product verification, shipping, tax, returns, and catalogue structure
- Create, upload, and optimise product listings. Fix listing errors and resolve suppressions
- Enrol products into TikTok campaigns (flash deals, seasonal promotions, vouchers) and troubleshoot eligibility issues
- Monitor Seller Performance Score, identify compliance risks, submit appeals, and manage resolution
- Troubleshoot backend issues: listing errors, payment and payout problems, shipping discrepancies
- Support TikTok Shop affiliate programmes - product mapping, commission setup, and performance tracking
- Work closely with the Activation Lead, Affiliate Team, and Client Success Managers
- Deliver clear daily and weekly reports on shop status, listings, and campaign participation

Must-Have Requirements:

- 1–2+ years of hands-on TikTok Shop experience, including full shop setups from scratch
- Direct experience with brand and product verification processes and compliance appeals
- Strong troubleshooting skills inside Seller Center - you know where to look and how to fix it
- Experience supporting TikTok Shop affiliate programmes (product mapping, commission setup)
- Excellent attention to detail - nothing slips through
- Proficient in Google Sheets / Excel
- Comfortable using project management tools (ClickUp or similar)
- Strong written English
- Comfortable managing multiple brands and shifting priorities at the same time

Nice to Have:

-Previous agency experience
- Familiarity with TikTok Shop in multiple regions (UK, US, EU, SEA)

You Will Thrive Here If:

- You think in systems and enjoy keeping things running smoothly behind the scenes
- You catch errors and inconsistencies before anyone else does
- You work independently - give you the task and deadline, and it gets done
- You enjoy figuring out the root cause when something breaks
You want to deepen your expertise in TikTok commerce

This Role Is NOT For You If:

- You prefer strategy or creative work over execution
- You need detailed instructions for every task
- You find repetitive backend work tedious
- You want a client-facing role

SKILL REQUIREMENT

Tiktok Ads Attention to Detail

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TikTok Shop Operations Specialist - Backend & Seller Center (Remote)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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