Any
$5-7/hr
TBD
Jun 16, 2026
We are seeking a proactive and detail-oriented Guesty CRM Specialist & Lead Generation Virtual Assistant to support daily operations and business growth. This role combines guest communication and scheduling responsibilities with outbound lead generation activities. This is an excellent opportunity for someone who enjoys both operational support and business development.
Key Responsibilities
Guesty CRM & Operations
Manage reservations and guest communications through Guesty
Respond to guest inquiries and support requests promptly
Coordinate and schedule cleaning services between guest stays
Update booking information and maintain accurate records
Monitor operational tasks and ensure a smooth guest experience
Lead Generation & Appointment Setting
Conduct outbound cold calling and prospect outreach
Identify and qualify potential business opportunities
Schedule appointments with qualified prospects
Track leads and maintain follow-up activities
Update CRM records and pipeline information
Requirements
Previous experience using Guesty CRM (strongly preferred)
Experience in customer support, reservations, or property management operations
Proven experience with lead generation, cold calling, or appointment setting
Strong written and verbal English communication skills
Excellent organizational and time management skills
Ability to work independently and manage multiple responsibilities
Nice to Have
Experience supporting short-term rental or hospitality businesses
Familiarity with cleaning coordination and scheduling workflows
Experience with CRM systems and sales pipelines
Administrative assistant or virtual assistant experience
What Success Looks Like
Guest inquiries are handled quickly and professionally
Cleaning schedules and operational tasks run smoothly
Consistent lead generation and follow-up activities
Accurate recordkeeping and CRM management
To Apply
Send the following documents to
1. CV
2. Video-intro
3. Portfolio