Commercial Auto - Trucking Insurance Quoting Specialist

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TYPE OF WORK

Full Time

SALARY

$6/ per hour

HOURS PER WEEK

40

DATE UPDATED

May 26, 2026

JOB OVERVIEW

Gold River Insurance
Gold River Insurance is a fast-paced, service-driven independent insurance agency focused on delivering accurate, timely, and well-organized insurance solutions for commercial clients, with a strong emphasis on trucking and transportation insurance. We work with multiple carrier portals and online quoting platforms to provide competitive coverage options while maintaining a high standard of customer communication and operational efficiency.
Our agency values clarity, accountability, and speed, while still ensuring accuracy and professionalism in every client interaction. We are process-oriented and believe in creating strong workflows that allow our tea ---------- mbers to work efficiently, follow instructions clearly, and complete tasks quickly.
We are currently expanding our team and seeking a reliable, detail-oriented Philippines-based Virtual Assistant to support our trucking insurance quoting operations and help streamline workflows across multiple platforms.
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Position Title:
Trucking Insurance Quoting Specialist
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Role Summary
We are seeking a highly organized and proactive Virtual Assistant with direct experience in commercial auto - trucking Insurance to support quoting, submission processing, and communication for trucking and transportation-related policies.
This is a trucking-first role.

Candidates without Commercial Auto-Trucking insurance experience will not be a fit. WE REQUEST YOU DO NOT APPLY WITHOUT THE EXPERIENCE

The ideal candidate is comfortable working inside carrier portals, understands trucking risk profiles (owner-operators, fleets, driver info, vehicle schedules), and can move quotes forward quickly and accurately while communicating professionally with clients and tea ---------- mbers.
This role is ideal for someone who:
• Works quickly without sacrificing accuracy
• Can follow written instructions precisely
• Learns systems fast
• Takes ownership of tasks
• Communicates clearly and professionally via email
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Key Responsibilities
• Complete insurance quotes through carrier portals and rating platforms
• Handle submissions for commercial auto, trucking fleets, and owner-operator policies
• Review submissions for missing information, inconsistencies, or underwriting concerns
• Send professional emails to insureds requesting required documentation and details
• Ask clear, structured follow-up questions to move quotes forward efficiently
• Track quote statuses and ensure fast turnaround times
• Maintain clean organization across files, inboxes, spreadsheets, or agency systems
• Follow internal procedures and contribute to workflow improvements
________________________________________
Required Experience (Non-Negotiable)
o Commercial auto policies
o Trucking fleets and/or owner-operators
o Driver and vehicle underwriting data
• Experience working in insurance quoting, underwriting support, or CSR roles
• Experience using carrier portals and online rating systems
________________________________________
Skills We’re Looking For
• Strong familiarity with trucking insurance workflows and terminology
• Comfortable navigating multiple carrier portals and quoting platforms
• Strong attention to detail (data accuracy is critical)
• Excellent written English for professional email communication
• Ability to prioritize and manage multiple quotes simultaneously
• Highly organized and dependable
• Quick learner who follows step-by-step processes
• Works with urgency and efficiency
• Asks thoughtful, clarifying questions when needed
________________________________________
Traits That Matter Most
Extremely organized
Takes initiative
Fast but accurate
Calm under pressure
Responsive and dependable
Professional communication style
Ownership mindset
________________________________________
Secondary Experience will be a plus:
• Experience with non-trucking commercial lines or personal lines insurance
• Broader property & casualty knowledge
• Experience with submission intake, renewals, and follow-ups across multiple insurance types
________________________________________
Ideal Background
• Insurance VA, CSR, or quoting assistant with a focus on trucking or transportation accounts
• Experience supporting U.S.-based insurance agencies
• Proven ability to manage high-volume quoting workflows with accuracy and speed

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