Sales & Customer Service Representative

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: TYPE OF WORK

Full Time

: SALARY

$640/month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 28, 2026

JOB OVERVIEW

**The actual link to apply is at the bottom of this description!!**

About Us
GoGoGrandparent helps older adults and people with disabilities live more independently by connecting them to rides, groceries, prescriptions, and home services, all with just a phone call. Our mission is simple: give people freedom, safety, and support while keeping life easy.

The Role
We’re looking for Customer Service Representatives who are passionate about helping others and confident in guiding conversations that lead to new customer sign-ups. In this role, you’ll be the friendly and reliable voice assisting clients with rides, deliveries, and home services.

This position is a mix of customer service and sales. You’ll provide excellent support while also helping new clients understand the value of what we offer and encouraging them to get started.

What You’ll Do
--Talk with clients over the phone and make every interaction smooth, supportive, and positive
--Assist with rides, deliveries, and other services
--Walk new clients through the registration process and highlight the benefits of using GoGoGrandparent
--Handle both service inquiries and sales-oriented conversations that lead to new customer sign-ups
--Solve problems, follow up when needed, and ensure clients feel cared for
--Accurately document interactions and maintain client information in our system

What You Bring
--Prior customer service or call center experience (required)
--Sales experience or comfort with upselling, promoting services, or closing sign-ups (preferred)
--Excellent communication and listening skills
--Patience, empathy, and the ability to connect with seniors and people with disabilities
--Comfortable working remotely and using tools like CRM, VoIP, or chat
--Must have a reliable internet connection with at least 50 Mbps download speed
--Must have a desktop/laptop with at least 16 GB RAM to support remote work tools and systems smoothly
--Must have backup solutions in place for internet, power, and equipment issues, including backup internet access, a spare laptop or desktop, and a backup headset

How to Apply
Click on the link below to submit your application:
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Please note: The use of AI-generated responses in the application form will result in an automatic disqualification.

SKILL REQUIREMENT

Sales Support Customer Service

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Sales & Customer Service Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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