Mortgage Processor / Loan Coordinator (NON-QM / DSCR / Conventional Loans)

Host Loan Lending is a fast-growing U.S.-based mortgage brokerage focused on providing borrowers with faster closings, competitive rates, and flexible financing solutions through multiple wholesale lending partners.

We specialize in a variety of mortgage products, including:

* Conventional Loans
* NON-QM Loans
* DSCR Loans
* Investor Financing Solutions

We are looking for an experienced Mortgage Processor / Loan Coordinator who can help manage loan files efficiently while also assisting with outbound lead follow-up and client engagement.

IMPORTANT:
We are ONLY considering candidates with prior U.S. mortgage industry experience. Applicants without mortgage processing experience will NOT be considered.

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Position Overview

This role is primarily focused on mortgage processing, loan coordination, and pipeline management. The ideal candidate understands the U.S. mortgage process from application through closing and is comfortable handling multiple files simultaneously in a fast-paced brokerage environment.

In addition to processing responsibilities, this role also includes outbound calling and lead follow-up responsibilities. We are specifically looking for someone who is comfortable speaking with U.S.-based clients over the phone and can confidently assist with lead nurturing and borrower communication.

This is a hybrid operations + client-facing role.

We are looking for someone who is:

* highly organized
* detail-oriented
* proactive with follow-ups
* responsive under pressure
* confident communicating with U.S.-based clients
* comfortable making outbound calls

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Key Responsibilities

1. Mortgage Processing & Loan Coordination

* Process residential mortgage loan files from application to closing
* Collect, review, and organize borrower documentation
* Ensure loan files meet lender and underwriting requirements
* Review income, assets, credit, and supporting documentation for completeness
* Coordinate with loan officers, underwriters, lenders, title companies, and borrowers
* Manage loan conditions and follow up on outstanding items
* Maintain accurate CRM and pipeline updates
* Ensure loans move efficiently through each stage of the process
* Assist in preparing files for submission and closing

2. Outbound Calling & Lead Follow-Up

* Make outbound calls to prospective borrowers and existing leads
* Follow up with leads generated from marketing campaigns, referrals, and inquiries
* Re-engage inactive or unfinished loan applications
* Qualify borrowers and gather initial information
* Schedule appointments or transfer qualified leads to loan officers
* Maintain consistent communication and follow-up with prospects
* Support pipeline growth through proactive outreach efforts

IMPORTANT:
This role requires someone who is comfortable speaking on the phone regularly with U.S.-based clients. Strong spoken English and confidence during outbound calls are REQUIRED.

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Qualifications

* Previous experience as a Mortgage Processor, Loan Coordinator, or similar U.S. mortgage role is REQUIRED
* Candidates MUST have prior experience working with one or more of the following:
- Conventional Loans
- NON-QM Loans
- DSCR Loans
- Investor Loans
* Strong understanding of U.S. mortgage workflows, timelines, and documentation requirements
* Experience working in a mortgage brokerage environment preferred
* Familiarity with wholesale lending processes is a strong advantage
* Previous outbound calling, lead generation, or sales follow-up experience strongly preferred
* Excellent verbal and written English communication skills
* Strong attention to detail and organizational ability
* Ability to multitask and manage multiple active loan files
* Comfortable speaking with U.S.-based clients and partners
* Reliable, proactive, and responsive

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Work Requirements

* Remote position
* Must be willing to work Mountain Time (MT) hours
* Stable high-speed internet connection
* Quiet and professional work environment
* Reliable computer and headset for client communication

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Compensation & Growth

* Base Salary: $1,200 - $1,400/month depending on experience
* Additional commission per closed/funded loan
* Long-term opportunity with growth potential
* Performance-based incentives available for strong contributors

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What We’re Looking For

We are looking for a tea ---------- mber who can contribute beyond simple administrative processing. The ideal candidate is someone who:

* understands mortgage operations deeply
* follows up consistently
* communicates confidently with clients
* keeps files moving efficiently
* can comfortably handle outbound calls
* helps support both operations and business growth

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To Apply

Please send the following:

1. Your updated resume
2. A short voice recording introducing yourself
3. Details of your mortgage experience, including:

* loan types handled
* mortgage systems/CRMs used
* years of experience
4. Details of any outbound calling or lead follow-up experience
5. Your expected monthly salary

Please include the word “HOST” in your application subject line so we know you read the full posting.