Remote Real Estate Buyer Specialist & Operations Assistant

Team Chundi / New England Home Partners | Remote | Full-Time | U.S. Eastern Time

HIGHEST PRIORITY REQUIREMENT: EXCELLENT SPOKEN ENGLISH

This role requires a clear, professional, highly fluent speaking voice suitable for calling U.S.-based buyers, sellers, agents, vendors, and tea ---------- mbers. A neutral or near-native American-style pronunciation is strongly preferred. Applicants must submit a voice recording before being considered.

Position Summary

We are looking for an extremely sharp, highly responsible, and resourceful remote tea ---------- mber to join our real estate team. This is not a basic virtual assistant role. We need someone who can think, problem-solve, communicate clearly, move fast, and take ownership without needing to be constantly managed.

The right person is intelligent, dependable, coachable, and willing to search for answers before asking for help.

You will support a fast-moving Massachusetts real estate business that handles buyers, sellers, investment properties, listings, showings, and lead follow-up. This role is closer to a remote real estate buyer specialist / inside sales assistant / operations specialist than a normal admin VA position.

Main Responsibilities

Call buyers and prospects to understand what they are looking for.

Follow up with warm leads, lower-funnel leads, buyers, and prospects by phone, text, and email.

Schedule property showings and coordinate with buyers, agents, sellers, and internal tea ---------- mbers.

Send suitable properties to buyers based on their criteria.

Search for properties online and identify strong matches for buyer needs.

Help manage buyer conversations inside the CRM.

Update notes, tasks, appointments, and lead statuses accurately.

Research properties, listings, agent contact information, town information, showing instructions, and transaction details.

Support the team with operational, administrative, and sales-related tasks.

Find answers independently before asking for help.

Handle urgent tasks quickly and professionally.

Required Skills

Excellent spoken English with clear, professional phone communication.

Excellent written English.

Ability to speak naturally and confidently with American clients and real estate professionals.

Fast learner with strong attention to detail.

Highly organized and able to manage multiple conversations at once.

Comfortable making outbound calls.

Comfortable working U.S. Eastern Time hours.

Willing to work long hours when the business requires it.

Willing to help on weekends when buyers, showings, or urgent tasks require support.

Strong ability to research, investigate, and solve problems independently.

Strong judgment and dependability.

Comfortable using CRM systems, Google Workspace, real estate websites, phone systems, and communication tools.

Real estate experience is preferred, but not required if you are extremely sharp and coachable.

This Role Is For You If

You take ownership instead of waiting to be pushed.

You move fast and follow up quickly.

You are resourceful and know how to search for answers.

You do not wait around when you are stuck.

You enjoy solving problems.

You are comfortable talking to people on the phone.

You want to become a key person inside a growing real estate company.

You want more than a simple task-based VA job.

You are willing to work hard and grow with the business.

This Role Is Not For You If

You need every small task explained multiple times.

You wait for instructions instead of thinking.

You are uncomfortable making phone calls.

Your spoken English is not strong enough for client-facing phone conversations.

You are not available during U.S. Eastern Time business hours.

You cannot help on weekends when needed.

You only want easy admin work.

You disappear, make excuses, or need constant reminders.

You get overwhelmed easily in a fast-moving environment.

You are not willing to learn real estate.

Schedule Expectations

Full-time role.

U.S. Eastern Time hours required.

Some evening and weekend availability required because real estate often moves outside normal business hours.

Urgent buyer, showing, lead follow-up, or scheduling tasks may require fast response times.

Compensation

Base monthly pay, with potential for growth based on performance, reliability, communication skill, and ability to take responsibility.

We are not looking for the cheapest person. We are looking for the right person.

Application Requirements

To apply, please send the following:

Your resume or work history.

A 1–2 minute voice recording introducing yourself.

A short written explanation of why you believe you would be excellent in this role.

A screenshot of your internet speed.

Your computer specifications.

Your available working hours in U.S. Eastern Time.

Confirmation that you are willing to help on weekends when needed.

Confirmation that you are comfortable making phone calls to buyers, agents, and vendors.

Applications without a voice recording will not be reviewed.

Voice Recording Prompt

Please answer the following in your recording:

“Tell me about your previous work experience, why you believe you would be excellent in this role, and describe a time when you had to figure something out on your own without asking your manager.”

Paid Trial Task

Qualified applicants may be asked to complete a short paid trial task. The task will test English communication, research ability, judgment, organization, problem-solving, and ability to follow through without being constantly managed.

Screening Exercise

Candidate scenario:

A buyer wants a 3-bedroom house under $450,000 within 35 minutes of Worcester, Massachusetts, and wants to see homes this weekend.

Applicant instruction:

Explain exactly what you would do from the ---------- nt you receive the request until the showing is scheduled and the CRM is updated.

A strong answer should show that the applicant can think through buyer criteria, financing/preapproval status, property search, showing availability, communication with agents, scheduling, buyer follow-up, and CRM updates.

Final Note to Applicants

This role has real responsibility. If you are highly intelligent, dependable, resourceful, and want to grow into a trusted position inside a real estate business, we want to hear from you.