Admin + Onboarding Assistant (NEED good english)

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: TYPE OF WORK

Any

: WAGE / SALARY

600

: HOURS PER WEEK

45

: DATE UPDATED

May 24, 2026

JOB OVERVIEW

Summary
???? JOB OPPORTUNITY — Client Onboarding Specialist
Everything Kids (our brand) | Remote | Long-Term Growth Role

???? About Everything Kids (our brand)
Everything Kids (our brand) is a booking platform built for parents. We list kids activities and experiences so that families can find and book them seamlessly in one place. On the other side, we help activity providers and small businesses get discovered by the right audience and grow their bookings.
Want to see what we are building? Check us out here: ----------
We are a startup. We are early stage, moving with purpose, and building something that genuinely helps families and businesses connect. The people who join us now are the people who will grow with us as we scale.

???? The Opportunity
We are looking for a small number of confident, well-spoken people to join the Everything Kids (our brand) team as Client Onboarding Specialists.
Your job is to be the first real human touchpoint that businesses have with Everything Kids (our brand). You will be on Zoom calls, walking activity providers and small business owners through how to set up their profile and get listed on the platform. You will guide them step by step, answer their questions, solve problems in the ---------- nt, and make sure they leave every call feeling supported and ready to go.
This is not a background role. You will be representing the brand directly. We will train you on everything you need to know. What we cannot teach is confidence, warmth, and the ability to communicate clearly. Those need to already be there.
? We reward people who show up and bring real value.
? This is a startup. Those who commit early will be looked after.
? There is significant room to grow beyond this role for the right people.

???? What You Will Be Doing
This role grows in phases.
Phase 1 — Onboarding and Client Support
You will be conducting Zoom calls with business owners and activity providers, walking them through setting up their profile on the Everything Kids (our brand) platform, answering questions, solving problems on the spot, following up with anyone who needs extra support, and keeping onboarding records organised and up to date.
Phase 2 — Relationship Management
You will build ongoing relationships with businesses already on the platform, check in on their progress, help them get more out of their listing, and flag anything that could improve the onboarding experience for future clients.
Phase 3 — Growth and Expanded Responsibility ????
For those who prove themselves, there is a clear path to more. Leading the onboarding team, managing client accounts, and playing a real role in the direction of the business as Everything Kids (our brand) scales. This role is designed to grow with you.

???? Who You Are

Exceptionally Well Spoken
This is the single most important requirement. You will be speaking with business owners in Australia and similar English-speaking markets. Your English must be fluent, natural, and confident. Not textbook. Natural. You can hold a professional conversation, read the room, and make people feel comfortable from the ---------- nt a call starts.
Warm and People-Focused
You genuinely enjoy helping people. You are patient when someone is confused, encouraging when someone is hesitant, and professional throughout. Clients should finish every call feeling looked after.
A Problem Solver
Things will not always go perfectly. A client gets stuck. An unexpected question comes up. You do not freeze. You think it through, find a path forward, and keep moving. You bring solutions, not just problems.
Reliable and Professional
You show up on time, every time. You follow through. You take the role seriously because you understand what it represents. You are the face of Everything Kids (our brand) to every business you onboard.
Eager to Learn and Grow
You are not here for a comfortable, easy job. You want to build real skills and grow into something bigger. You take feedback and implement it immediately. You show initiative. You see this as an opportunity and you treat it that way.

? This role is NOT for someone who is uncomfortable on camera or on calls.
? It is NOT for someone who needs every answer handed to them before they can move.
? It IS for someone who is sharp, warm, and ready to represent a growing brand.

???? What We Offer
We will be upfront. Starting pay will reflect where we are as a startup. What we offer in return is a genuine long-term opportunity, and we do not say that lightly.
Here is what you will get:
Full training on Everything Kids (our brand) and the entire onboarding process
A real path for growth inside a startup that is actively building
A team that invests in the people who invest in them
Real-world skills in client communication, account management, and operations
???? On Pay — Let's Be Transparent
Pay will vary depending on your experience and what you bring to the table. It will not stay the same either. The longer you stay with us, the more you prove yourself, and the more your pay will reflect that. We are building something long term and we want the people who build it with us to feel that in their pocket over time.
We are not a big agency with a fixed salary grid. We are a startup that rewards loyalty and performance. Show up, deliver, and grow with us and your compensation will grow with you. ????

???? How to Apply — Mandatory Loom Video (1 to 5 Minutes)
To be considered for this role, you must submit a Loom video between 1 and 5 minutes long. Applications without a Loom will not be reviewed.
Why a Loom? Because this role is built entirely on how you communicate. Your video is your first impression. Treat it like a Zoom call with a client.
Do not read from a script. Speak naturally and let us hear who you actually are.
In your Loom, please cover:
???? Who you are and where you are based
???? Your experience speaking with or supporting customers or clients
???? Why this role and why Everything Kids (our brand) specifically
???? What you would bring to the team
???? One example of a time you helped someone work through a problem or feel more confident
We will review all Looms and follow up with shortlisted candidates for a Zoom interview. We are not rushing this. We want the right people, and we are willing to wait for them.
We look forward to meeting you. ????

SKILL REQUIREMENT

Technical Support Communication Problem Solving

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Admin + Onboarding Assistant (NEED good english)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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