Part-Time Virtual Assistant – Mental Health Therapy Office

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: TYPE OF WORK

Part Time

: WAGE / SALARY

$4/hour - Increase after trial period

: HOURS PER WEEK

TBD

: DATE UPDATED

May 12, 2026

JOB OVERVIEW

~20 hours/week | Remote | PST availability required

We are seeking a reliable and personable Virtual Assistant to support our clinical mental health therapy office with a variety of administrative tasks. You will play a key role in helping potential and current clients feel welcome, supported, and well-informed throughout their experience with us.

Communication Requirements
• Near-perfect fluency in verbal and written English
• Friendly, warm customer service skills (especially over the phone)
• Simple Practice experience or other mental health experience is a large plus
• Strong email etiquette and grammar
• Quiet environment required for phone calls
• Check-ins via Zoom, Asana, or similar task management tools

Tasks and Responsibilities
• Respond to emails, voicemails, and calls from current and prospective clients between 9am–5pm PST
• Schedule and manage appointments with professionalism and attention to detail
• Complete other office tasks, including:
• Sending termination notices
• Web research
• General admin and task coordination
• Maintain confidentiality and comply with U.S. HIPAA regulations

How to Apply

To be considered, your application must include all of the following:
1. The phrase “Mental Health Matters” in either the subject line or the first sentence of your response.
2. Your resume.
3. A short audio recording of you explaining why you’re a great fit for this role.
4. Written responses to these two questions:
• How would you respond to a potential client who seems upset that no appointments are available this week?
• Write a short, friendly reply to this message: “Hi, I think I need therapy. How do I start?”

Applications missing any of the four components above will be automatically dismissed.

This Role Is a Great Fit For You If:
• You’ve worked in customer-facing or healthcare admin roles before
• You’re organized, proactive, and calm under pressure
• You enjoy supporting others and making people feel seen and heard

SKILL REQUIREMENT

Appointment Setting HIPAA Compliance Virtual Assistant

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Part-Time Virtual Assistant – Mental Health Therapy Office

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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