Operations VA for UK Car Inspection Company – Customer Service, Social Media & Admin (Long-Term)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

35000

HOURS PER WEEK

40

DATE UPDATED

May 13, 2026

JOB OVERVIEW

About us
We're a pre-purchase car inspection company in the UK. We send qualified mechanics to inspect used cars before our customers buy them — protecting them from costly mistakes. We're growing fast: we've just launched a dealer liaison service and we're rolling out a warranty partnership in the next few months.
I'm the founder. I'm hiring you to run the day-to-day so I can focus on growth. This is a real long-term role, not a short gig. If you do well, you grow with the company into an operations manager position.
What you'll do

Write up inspection reports after every job (template provided — roughly 2–5 per day)
Liaise with customers and mechanics via email and WhatsApp to keep every booking running smoothly
Book inspections on behalf of customers as part of our new dealer liaison service
Manage our Google Business Profile — weekly posts and daily review replies
Manage our Instagram — 3–4 feed posts per week plus stories (we'll give you the brand direction)
Track inspector wages and bonuses in a spreadsheet
Light Shopify updates — no coding, just content, images, and basic edits
Manage and maintain our weekly booking calendar
Support our warranty partnership launch — handle free-trial signups and follow-ups

Who you are

Excellent written English — you'll be talking to UK customers every day, and tone matters
3+ years experience as a VA, operations assistant, or customer service rep (UK / US / AU clients strongly preferred)
Organised and proactive — if something needs doing and I haven't asked, you do it
Comfortable with Google Workspace, Canva, WhatsApp Business, and Shopify
Careful with numbers — you'll be handling wage tracking
Self-starter who can run independently once trained
Bonus: any interest in cars or the automotive industry

Hours & pay

Full-time, 40 hours per week, fully remote
Working hours: 3pm–11pm Manila time (matches UK business hours, 8am–4pm GMT)
?30,000–?35,000/month to start, with structured raises every 6 months tied to performance
13th month pay
Paid leave after probation
This role grows into Operations Manager (?45,000+) within 12–18 months if you perform
Plus 25% Commission

How to apply
To prove you've actually read this ad, your application must include all four of the following:

Start your message with the word CARFAX so I know you read this fully
A short paragraph (4–6 sentences) about a time you handled a difficult customer or a messy situation, and what you did about it
Your CV / resume
Links to one or two social media accounts you've managed professionally (Instagram or Facebook is ideal)

Bonus if you can also send your DISC profile.
Applications missing any of the four will be deleted unread.
Process: I'll shortlist within 7 days, do a short video interview, then offer the top 2 candidates a paid 1-week trial (real work, full pay). Whoever performs best gets the long-term offer.
Looking forward to hearing from you.

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0009
Controller Execution Time ( Jobseekers / Job )  0.0271
Total Execution Time  0.0287
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,505,984 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Operations-VA-for-UK-Car-Inspection-Company-Customer-Service-Social-Media-Admin-Long-Term-1644813
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 15 (0.0187 seconds)  (Hide)
0.0009   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0009   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1644813
 LIMIT 1 
0.0015   SELECT *
FROM `employers`
WHERE `employer_id` = 874586
 LIMIT 1 
0.0032   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1644813
AND `misc`.`idIS NULL 
0.0010   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1644813
AND `misc`.`idIS NULL 
0.0010   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-07-17',ej.date_added) duration_daysDATEDIFF('2026-07-17',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-17',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1644813' 
0.0014   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1644813 
0.0009   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1644813
AND `misc`.`idIS NULL 
0.0013   UPDATE employer_jobs SET hit_counts '***May-12-2026=5***May-13-2026=786***May-14-2026=118***May-15-2026=63***May-16-2026=45***May-17-2026=16***May-18-2026=30***May-19-2026=15***May-20-2026=20***May-21-2026=13***May-22-2026=13***May-23-2026=2***May-24-2026=11***May-25-2026=16***May-26-2026=14***May-27-2026=15***May-28-2026=12***May-29-2026=6***May-30-2026=3***May-31-2026=9***Jun-01-2026=9***Jun-02-2026=13***Jun-03-2026=15***Jun-04-2026=12***Jun-05-2026=7***Jun-06-2026=4***Jun-08-2026=4***Jun-09-2026=5***Jun-10-2026=9***Jun-11-2026=3***Jun-12-2026=7***Jun-13-2026=10***Jun-14-2026=2***Jun-15-2026=18***Jun-16-2026=3***Jun-17-2026=9***Jun-18-2026=1***Jun-19-2026=7***Jun-20-2026=2***Jun-21-2026=1***Jun-22-2026=7***Jun-23-2026=2***Jun-24-2026=8***Jun-25-2026=3***Jun-26-2026=3***Jun-27-2026=2***Jun-28-2026=5***Jun-29-2026=7***Jun-30-2026=3***Jul-01-2026=5***Jul-02-2026=5***Jul-03-2026=7***Jul-04-2026=8***Jul-05-2026=2***Jul-06-2026=14***Jul-07-2026=5***Jul-08-2026=7***Jul-09-2026=10***Jul-10-2026=2***Jul-11-2026=1***Jul-17-2026=1' WHERE job_id'1644813'  
0.0012   UPDATE employer_jobs SET monthly_hits '***May-2026=1212***Jun-2026=181***Jul-2026=67' WHERE job_id'1644813'  
0.0020   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1644813' AND status LIKE 'sent%' ORDER BY id DESC  
0.0009   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1644813 
0.0009   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '874586'
AND `date_added` >= '2022-06-08' 
0.0008   select from teasers 
0.0008   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)