Research VA — Lead Response Tracking (English Fluency Required, Long-Term)

We are a marketing automation agency for US service businesses. Part of how we win clients is by running "lead response studies" — submitting quote requests AND placing test calls to dozens of businesses in a market, then tracking exactly how each business handles those leads. That data becomes the proof we use in sales outreach.

We need a careful, reliable researcher to run these studies. This is a PRECISION role, not a creative one. We are looking for someone who genuinely enjoys clean data, careful tracking, and getting details exactly right.

ENGLISH FLUENCY IS NON-NEGOTIABLE: You will be on weekly video calls with me to review data, and you will be placing short scripted phone calls to US businesses as part of our research. Strong WRITTEN and SPOKEN English are both required, including a clear, natural phone voice. We test this in the application AND during the paid trial.

WHAT YOU WILL DO:
- Submit contact and quote-request forms on US business websites (we provide the list and script)
- Place short, scripted after-hours phone calls to US business numbers while posing as a potential customer making a routine quote or service inquiry (we provide the exact script and a US phone number to call from). You are NOT selling anything — you are acting as a normal prospect to test how the business handles inbound leads after hours. Most calls last 30–90 seconds and go to voicemail or an AI receptionist. Most calls happen between 6pm and 11pm US Eastern Time, which is approximately 6am to 11am Manila time.
- Log exact submission and call timestamps in Google Sheets following strict data rules
- Monitor a dedicated email inbox and phone number for responses
- Record when each business responded, how (email, call, text, AI receptionist, missed call text-back, no response), and what they said
- Maintain spreadsheet hygiene following our exact rules (we will train you)
- Handle 250–300 submissions and 75–100 calls per week across multiple studies
- Join weekly video calls with the owner to review data and discuss findings

WHO WE ARE LOOKING FOR:
- Fluent written AND spoken English with a clear, natural phone voice
- Comfortable posing as a potential customer on short scripted calls — you'll play the role of an interested homeowner or buyer asking basic questions about pricing and availability. Calm phone voice, natural delivery, no nerves.
- Intermediate Google Sheets skills (filtering, sorting, conditional formatting, basic formulas)
- Real detail orientation — you double-check your work without being asked
- Reliable internet (minimum 25 Mbps, please include speed test in application)
- Comfort with repetitive precision work over long periods
- Patient temperament — some responses come back in minutes, others in 2 weeks
- Honest communicator — flag mistakes immediately when they happen
- Available US morning hours Manila time (6am–11am) for the calling work

WHO WE ARE NOT LOOKING FOR:
- Marketing strategists or copywriters
- Generalist VAs who want variety every day
- Anyone who does not enjoy spreadsheets
- Anyone uncomfortable on video or on phone calls
- Telemarketers — this is NOT sales, you are not pitching anything

NOT REQUIRED:
- Outbound sales or pitching of any kind
- Graphic design
- Social media management
- Handling customer service calls

COMPENSATION:
- $800/month base, paid throughout employment including 2-week paid trial
- Up to $400/month in performance bonuses after trial:
- Quality bonus: +$250/month for ?2?ta error rate (audited monthly)
- Volume bonus: +$50/month for hitting weekly submission and call targets
- Retention bonus: +$100/month, kicks in after 90 days
- Total potential after 90 days: $1,200/month
- Raises reviewed every 6 months based on performance

SCHEDULE: 40 hours per week, full-time. Required weekday morning hours Manila time (6am–11am) for outbound calling work. One weekly 30–60 minute video review call (typically scheduled between 9pm and 11pm Manila time). Remaining hours are flexible for spreadsheet and submission work. This is a long-term, full-time position — we are not looking for someone splitting time across multiple clients.

HOW TO APPLY (follow exactly — we use this as our detail test):

1. Subject line: "Research VA Application - [Your Name]"

2. Answer these three questions in writing:
a) Tell me about a previous job where you had to be highly detail-oriented for months at a time. What was the work, and how did you maintain accuracy when it got repetitive?

b) You submit 50 contact forms on Monday. Responses can come back at any time over the next 14 days via email, phone, or text. How would you organize your tracking so nothing is missed and you can always tell me exactly when each response came in?

Also: beyond timestamps, what kinds of details about each response do you think would be most valuable to capture, and why?

c) Run an internet speed test at speedtest.net of your internet and include a screenshot.

3. Record a 60–90 second video introducing yourself in English. Tell me your name, where you live, one thing you enjoy about detail-oriented work, and why this role interests you. Upload to Loom or YouTube (unlisted) and include the link. Audio must be clear and English must be conversational. We cannot evaluate written-only applications.

4. Include the phrase DETAIL-FIRST in all caps somewhere in your written application. Applications without this phrase will be deleted unread.

5. If you have a sample spreadsheet from a previous job (even redacted), please attach.

Top candidates will be invited to a 15-minute live video interview that includes a brief mock call — you read a script live, I role-play a business owner answering. We respond within 5 business days to applications that follow all five steps.