Medical Patient Intake & Engagement Specialist (Phone Support, Scheduling & Patient Qualification) Full-Time | Remote

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TYPE OF WORK

Full Time

SALARY

$3-4 per hour, full time, monthly bonus!

HOURS PER WEEK

40

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

Full-Time | Remote | Long-Term Opportunity | Monthly Performance Bonuses

Registered Nurses (RN), Nurse Practitioners (NP), Physician Assistants (PA), Medical Doctors (MD/DO), LVNs/LPNs, Medical Assistants, and other clinically trained healthcare professionals are strongly encouraged to apply.

When submitting your application, please include your clinical specialty or credential in the subject line (example: “Registered Nurse Application” or “Physician Assistant Application”).

To be considered for this role, please include a short video introducing yourself and your relevant experience.

Overview
We are seeking a highly communicative and clinically knowledgeable professional to join our growing patient engagement team.

This is a voice-based patient intake and qualification role focused on speaking directly with prospective patients, answering inbound inquiries, conducting outbound follow-up calls, educating patients on treatment options, and scheduling phone consultations or phone appointments with providers.

The ideal candidate combines strong medical understanding with excellent communication skills, empathy, confidence on the phone, and the ability to guide conversations effectively. This role requires both clinical acumen and a proactive patient engagement mindset.

This is a full-time, long-term remote opportunity with growth potential and monthly performance bonuses.

Responsibilities
* Speak directly with prospective patients through inbound and outbound phone calls
* Educate patients on treatment options, processes, and next steps
* Gather patient medical information and assess qualification criteria
* Schedule appointments and coordinate provider consultations
* Build trust and maintain a professional, empathetic patient experience
* Handle patient questions and objections confidently and professionally
* Accurately document patient interactions and intake details
* Maintain productivity, call quality, and conversion goals
* Collaborate with internal teams to ensure smooth patient onboarding and follow-up

Requirements
* Experience as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), Medical Doctor (MD/DO), LVN/LPN, Medical Assistant, Clinical Specialist, or similar healthcare role
* Strong medical knowledge and ability to communicate clinical information clearly
* Excellent verbal communication and phone presence
* Comfortable handling high-volume inbound and outbound calls
* Strong interpersonal skills and ability to build rapport quickly
* Organized, detail-oriented, and comfortable documenting patient information
* Ability to work full-time and meet performance expectations

Highly Preferred
* Experience in patient intake, care coordination, patient engagement, telehealth, or healthcare support
* Experience in outbound calling, inside sales, appointment setting, intake coordination, or consultative sales
* Experience converting leads into scheduled consultations
* Familiarity with EMR/EHR, CRM, or dialer systems
* Experience in healthcare services, wellness, specialty care, or medical devices

Why Join
* Full-time, stable remote opportunity
* Long-term role with growth potential
* Monthly performance bonuses
* Meaningful work helping patients access care
* Supportive team and structured processes
* Opportunity to combine clinical knowledge with patient communication and engagement

To Apply
Please include:
* Your resume and a brief summary of your relevant clinical and patient-facing experience
* Your availability (hours per week)
* Any systems or tools you’ve used
* A short introductory video explaining why you are a fit for this role
* Your clinical credential or specialty in the application subject line

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