Living in Charlotte Team

Transaction Coordinator/ Property Management / Customer Support

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: TYPE OF WORK

Full Time

: SALARY

800

: HOURS PER WEEK

40

: DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

_________________________________________________________________
Listing Coordinator / Transaction Coordinator Application
_________________________________________________________________

LISTING & TRANSACTION COORDINATOR (Remote, Full-Time)

Schedule: [Night shift, PH time – see Technical Requirements]

We're hiring a highly organized, systems-minded Real Estate Transaction Coordinator.

This role is for someone who lives in the details, obsesses over contract deadlines, and can run a complex transaction pipeline without dropping a single ball. You won't just be checking boxes. You'll spot gaps in the contract-to-close process, automate repetitive work, and make sure every client and partner gets a seamless, "magic moment" closing.

Please read the entire listing carefully. There's an instruction inside that you'll need for your application.

ABOUT THE TEAM

Want to work in a fast-paced, rewarding, start-up environment?
Looking for real growth and performance bonus opportunities?
Have a growth mindset, value relationships, and care about results?

Then we might be a fit.

Why partner with us? We're not your ordinary client: youtu.be/n_MyyhWrXNs
What's it like to work with us? Hear from our team: youtu.be/smT-w2M_TcQ

OUR CORE VALUES

DELIGHT THE CLIENT
We exceed expectations by anticipating needs, delivering outstanding service, and creating "magic moments" where every client feels seen and heard.

MASTER YOUR CRAFT
We commit to continuous learning, share our expertise openly, and tackle every challenge with precision and a deep sense of duty.

FOLLOW THROUGH, ALWAYS
When we say something will happen, it does. We own every task, nothing falls through the cracks, and when mistakes happen, we learn and improve right away.

We're building an exceptional place to work, with strong systems and high standards, not just managing tasks for a real estate business.

ABOUT YOU

You think in priorities, timelines, and dependencies.
You enjoy turning a ratified purchase contract or listing agreement into a structured project plan with clear deadlines.
You're the one who catches a missing signature or a math error on a Closing Disclosure before anyone else does.
You take pride in building clean systems, documenting SOPs, and keeping a team aligned without constant supervision.
You communicate fast and keep projects moving.

If you're a high-level operator who wants to own the "engine room" of a high-volume real estate team, keep reading.

RESPONSIBILITIES

Transaction & Listing Management

Contract-to-close ownership: Manage every part of buyer and seller transactions, from signed purchase agreement to closing, using SkySlope and GoHighLevel.
Pre-listing and pre-offer prep: Run full pre-listing and pre-offer checklists so every property and offer is set up to succeed.
Property research briefs: Build detailed briefs covering property mechanicals and a verified timeline of major home system replacements.
Market research: Prepare comps and pricing data to support senior brokers' pricing strategy.
Offer packets: Draft offer packets with accurate signature blocks and routing, then submit them to the broker for review.
Compliance: Submit all required documents to the office broker and keep every file 100% compliant, with no missing disclosures, under the direction of the responsible broker.
Closing logistics: Coordinate with attorneys, lenders, title officers, and brokers. Collect CD/ALTA statements and check them against the commission agreement for broker review.

Project & Operations Management

Communication prep: Draft email templates that help senior brokers communicate quickly with clients and key partners.
System building: Spot workflow inefficiencies and design and implement improvements or automations that cut manual work.
SOP documentation: Document workflows as step-by-step guides so processes are repeatable and scalable.
KPI reporting: Keep the Deal Tracker (Google Sheet) and GHL opportunity values current so leadership always has accurate data.
Connective tissue: Be the bridge between leadership, agents, and clients so nothing gets dropped.

REQUIREMENTS

Experience & Capability

Extensive experience in real estate transaction coordination, transaction management, or high-level operations support
Comfortable managing 20+ active files at once, each with different deadlines
BPO customer service background (highly preferred)
Experience automating workflows, or a solid understanding of how to design them (highly preferred)
Working knowledge of SkySlope and GoHighLevel (strongly preferred, not required)
Confident using AI tools like ChatGPT, Claude, or Gemini to work faster

Work Style & Standards

Extremely detail-oriented: You find the needle in the haystack every time.
Near-native English: Excellent written and spoken communication.
Proactive ownership: You don't wait to be told something's broken. You see it coming and fix it first.
Speed and urgency: You move with purpose and hit every deadline.

TECHNICAL & SCHEDULE REQUIREMENTS

Stable, high-speed internet connection (minimum [50] Mbps) plus a backup
Available to respond to messages during core hours of 8:00 AM–8:00 PM EST ([8:00 PM–8:00 AM PH time])
Flexible to work 2–4 hours on weekends when urgent business needs come up [paid/included]

APPLICATION & HIRING PROCESS

STEP 1: APPLICATION
Apply here: ----------
To show you've read the full listing, write "green kangaroo" in the Additional Comments field.

STEP 2: INITIAL INTERVIEW
If your application looks like a strong fit, we'll invite you to a quick 10–15 minute screening call.

STEP 3: CASE INTERVIEW
Candidates who pass screening are invited to a 1-hour case interview. We'll give you a real-world scenario from this role and watch how you work through it. The goal is to see your problem-solving, technical logic, and how you handle practical situations in real time, not just hear about your past experience.

STEP 4: REFERENCE CHECK
This is the final step before an offer. Finalists must provide at least one former employer or team lead reference and one character reference. We verify both before extending an offer.

STEP 5: 90-DAY PAID TRIAL
If you accept an offer, you'll start with a 90-day paid trial so we can both confirm the fit, for the role and for our core values. We'll give you the training, onboarding, and support you need to succeed. You'll be expected to master our SkySlope/GHL workflow, meet every transaction deadline, and start documenting and improving our internal systems. A successful trial leads to a permanent spot on the team.

SKILL REQUIREMENT

Real Estate Customer Support Back Office Support

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Living in Charlotte Team

Transaction Coordinator/ Property Management / Customer Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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