Transaction Coordinator | Full-Time | Onsite (Metro Manila) | US Business Hours | Night Shift

JOB OVERVIEW
We are a US-based real estate operations company looking to hire 3 full-time Transaction Coordinators to work from our coworking office in Metro Manila / Quezon. This is an onsite position — not work from home. You will manage real estate transactions from contract to close for US brokerages and real estate teams across multiple states. We use AI-powered tools and proven systems so you can focus on what matters: accuracy, communication, and getting files closed on time.

We are growing fast and hiring urgently. Top performers will have a clear path to Team Lead and management roles as the team scales from 5 to 15+ people.

JOB DETAILS

Position: Transaction Coordinator
Number of Openings: 3

Location: Onsite — Coworking Space in Metro Manila / Quezon

Work Schedule: Monday to Friday, 8:00 AM – 6:00 PM (US Client Timezone)

Shift Type: Night Shift / Graveyard (Manila time)

Employment Type: Full-Time, Long-Term
US States Covered: California, Colorado, Texas, Florida — expanding to additional states

Accuracy Standard: 97% minimum required

Growth Opportunity: Team Lead and Management track available for top performers

TIMEZONE COVERAGE
Your shift will be based on the US client’s local timezone. Below are the current states we serve and what the hours look like in Manila time:

US State Client Timezone

Florida
Eastern Time
8:00 PM – 6:00 AM
Urgent Hire

Texas
Central Time
9:00 PM – 7:00 AM
Urgent Hire

Colorado
Mountain Time
10:00 PM – 8:00 AM
Urgent Hire

California
Pacific Time
11:00 PM – 9:00 AM
Urgent Hires

WHAT YOU WILL DO
• Manage US real estate transactions from executed contract through closing, including buyer-side, seller-side, and listing files.
• Set up and maintain transaction files in our AI-powered TC platform. Ensure all documents, deadlines, and milestones are accurately entered and tracked.
• Send all transaction-related emails to agents, title companies, lenders, and vendors on behalf of the brokerage.
• Monitor compliance deadlines: inspections, appraisals, earnest money deposits, escrow, financing contingencies, and closing dates.
• Submit compliance files and documentation to the brokerage’s compliance platform. Ensure all paperwork meets state-specific requirements.
• Chase missing documents. Follow up persistently on outstanding items. Escalate when needed through the proper chain.
• Manage your task board, email inbox, and reminder systems daily. Nothing falls through the cracks.
• Process rental compliance files and documentation review as assigned.
• Maintain 97?curacy across all file processing, document handling, and compliance submissions. This is non-negotiable.

TOOLS YOU WILL USE
Training will be provided on all tools. Prior experience is a plus but not required.
• AI-powered transaction coordination platform (primary tool for file management, tasks, and communications)
• Compliance and file submission platform
• Shared inbox / team email management tool
• CRM for contact management
• Google Workspace (Drive, Docs, Sheets, Meet, Chat)
• DocuSign, SkySlope, Dotloop, ZipForms for electronic document signing

HOW WE MEASURE PERFORMANCE
We use a scorecard system. Every TC is measured on five dimensions:

Production Volume - 30%
Handle your assigned file load consistently

Timeliness - 25%
Meet SLA deadlines — 85%+ compliance required

Accuracy - 25% accuracy, less than 5% error rate, zero major errors

Communication - 10%
Responsive, professional, proactive with agents and team

Process Adherence - 10%
Follow SOPs, checklists, and escalation protocols

Bonus pay is available for TCs who exceed their baseline file count and maintain high scorecard scores. We reward accuracy and volume.

WORK ENVIRONMENT
• You will work onsite at our coworking office in Metro Manila. Cameras on during business hours. This is how we build a real team — not a group of strangers working alone at home.
• Daily standups with your manager and teammates.
• Clear SOPs, compliance checklists, and escalation chains for every state you support. You will never be guessing what to do next.
• We invest heavily in AI and technology to remove the repetitive work. You focus on the judgment calls, follow-ups, and client communication that actually matter.
• Professional, structured environment. We expect accountability, reliability, and attention to detail every single day.

GROWTH OPPORTUNITIES
We are not hiring for 5 people and stopping. We are building a full operations team in Manila and scaling quickly. Here is what your career path looks like:

Level 1
Transaction Coordinator
You start here. Learn multi-state workflows, hit 97% accuracy, prove you are reliable.

Level 2
Senior TC / State Specialist
Own a state cluster. Train new hires. Handle complex files and escalations.

Level 3
Team Lead
Manage a pod of 3–5 TCs. Run QC audits, monitor SLAs, lead daily standups for your group.

Level 4
Operations Manager
Run the full Manila office. Client relationships. New state launches. Report directly to the CEO.

We promote from within. The Team Leads and Managers of this company will come from the people we hire today.

HIRING PROCESS
We have a structured hiring process. Here is exactly what to expect:

1. Application — Submit your resume/CV, a 60–90 second personal intro video (Loom or Google Drive), DISC profile, typing speed test result, internet speed screenshot, and computer specs screenshot.
2. Skills Assessment — 3 written scenario questions testing how you prioritize, solve problems, and handle ambiguity. No trick questions — we want to see how you think.
3. Interview — 30-minute video call with the CEO and TC Manager.
4. Two-Week Paid Trial — You will work real files with daily milestones and performance tracking. Six-day work weeks during trial period.
5. Offer Decision — Based on your trial performance. If you pass, you receive a formal offer letter.

HOW TO APPLY
Click Apply and submit the following:
? Updated resume/CV
? Personal intro video (60–90 seconds, Loom or Google Drive link)
? DISC assessment result
? Typing speed test screenshot ( ---------- or similar)
? Internet speed test screenshot (speedtest.net)
? Computer specs screenshot (System Information)

• We do not micromanage, but we do measure everything. If you thrive in a structured, performance-driven environment, this is for you.

If you cannot follow the application instructions above, that tells us everything we need to know. Incomplete applications will not be reviewed.

We are looking for people who want to grow with a company that is scaling fast, investing in its team, and building something real. If that’s you — apply now.

Mention the word “GROWTH” in your application. Apply here: ----------

• No experience need but bonus if you have experience with business working environment or real estate transaction coordination or as a VA supporting US-based real estate agents/teams.
• Solid understanding of the US real estate transaction lifecycle: contract execution, inspection period, appraisal, financing contingency, clear to close, and closing or willingness to learn quickly.
• Excellent written English. You will be emailing agents, title companies, lenders, and brokers daily. Grammar and professionalism matter.
• Able and willing to work US hours (night/graveyard shift in Manila), Monday through Friday, 8:00 AM – 6:00 PM in the assigned US timezone.
• Willing to work onsite at our coworking office in Metro Manila / Quezon. This is NOT a work-from-home position.
• Own laptop or desktop: minimum 8GB RAM, SSD required.
• Can maintain 97% accuracy across all tasks. We measure this.

Nice to Have:
• Experience with SkySlope, Follow Up Boss, Missive, DocuSign, Dotloop, ZipForms or Google Workspace.
• Familiarity with state-specific compliance requirements in FL, TX, CO, or CA.
• Bonus if experience managing 20+ active transaction files at the same time.
• Typing speed of 50+ WPM.
• DISC profile completed (or willingness to complete one).
• Bonus if experience with MLS systems or transaction management platforms.
• Long-term commitment preferred. We are building a team, not filling seats.