Sales Assistant

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TYPE OF WORK

Any

WAGE / SALARY

$6-$10/HR

HOURS PER WEEK

40

DATE UPDATED

May 1, 2026

JOB OVERVIEW

Now Hiring — Transfer Agent + Customer Care Specialist (Solar Enrollment)
We're hiring for two distinct phone-based roles. Both are remote, part-time, long-term, and require high-level spoken English.

Timeline (must be available)
Apply + voice recording: ASAP
Trial shift: Friday May 1 – Saturday May 2
Hiring decision: Saturday May 2
Paid training: Saturday May 2 – Sunday May 3
Live start date: Monday, May 4
Only apply if you can commit to this timeline.

About us
Community solar enrollment company helping US homeowners save on their electricity bills. Steady flow of warm inbound leads from opt-in forms.

Role 1: Transfer Agent (2 openings)
What you'll do: Run a 3-line power dialer (Wave Dialer), calling warm inbound leads who didn't connect with our AI on the first attempt. On pickup: deliver a 30–45 second greeting, confirm interest, warm-transfer the lead to a US-based closer. You do NOT close the sale. Your job is to qualify and transfer.

Hours & pay:

$6–$10/hr USD (final rate based on English fluency assessed during the paid trial shift), paid bi-weekly via Wise/PayPal
30 hours/week, 6 days/week (Mon–Sat)
Choose one shift on US Central Time:
Shift A — Morning: 10am–3pm CT
Shift B — Evening: 3pm–8pm CT
Dialing volume: ~150 dials/hour on a 3-line power dialer.

Role 2: Customer Care Specialist (1 opening)
What you'll do: Handle post-enrollment customer interactions and assist on three-way calls during the qualification process:

Welcome calls with newly enrolled customers
Three-way calls with the customer + Lifeline (when qualification needs verification or temp password)
Three-way calls with the customer + utility companies (account verification, payment arrangements)
Document outcomes in our CRM (GoHighLevel)
Hours & pay:

$6–$10/hr USD (final rate based on English fluency assessed during the paid trial shift), paid bi-weekly via Wise/PayPal
30 hours/week, Mon–Fri, ~9am–3pm CT (may flex by 1–2 hours)
Required for BOTH roles
High-level English with very minimal / near-native accent. You will be on calls with US homeowners and US government agencies — clear, fluent, easy-to-understand English is non-negotiable.
1+ year customer-facing phone experience (outbound, customer service, or call center)
Patient demeanor (especially for Role 2 — government three-way calls can run long)
Detail-oriented; able to take notes and enter data into a CRM in real time
Reliable wired internet (25+ Mbps)
USB noise-cancelling headset
Quiet workspace
Stable PC/laptop (Windows or Mac)
Available during US Central Time hours
Long-term commitment (6+ months)
Available for the timeline above (live by Mon May 4)
Bonus (not required)
Solar / energy / utility industry experience
GoHighLevel (GHL) experience
For Role 1: Wave Dialer / Wavv / Mojo / ReadyMode experience
For Role 2: Experience with US government benefits programs (Lifeline, LIHEAP, Medicaid, SNAP, SSI)
What we provide
All necessary tools (Wave Dialer, GoHighLevel CRM, Slack)
Pre-loaded lead lists / scripts / call procedures
Onboarding + paid training (1–2 days)
2-hour paid trial shift before final hire (final pay rate set after trial)
How to apply
60-second voice recording of you reading this script: "Hi, this is [your name] calling from Saveyourenergy. I'm following up on the form you filled out about lowering your electricity bill through community solar. Do you have just a ---------- nt? Great — let me connect you with one of our solar specialists right now."
Indicate which role you're applying for:
Role 1: Transfer Agent — Shift A (10am–3pm CT)
Role 1: Transfer Agent — Shift B (3pm–8pm CT)
Role 2: Customer Care Specialist (9am–3pm CT, Mon–Fri)
Open to either (we'll match you based on fit)
Briefly describe the most complex customer-facing phone situation you've handled and how you resolved it
Confirm you can start by Monday, May 4 (trial shift Fri May 1 / Sat May 2; training Sat-Sun)

SKILL REQUIREMENT
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