Amazon and Wal-Mart Seller Central VA

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: TYPE OF WORK

Any

: WAGE / SALARY

$2.73 - $5.28 US

: HOURS PER WEEK

30

: DATE UPDATED

Apr 29, 2026

JOB OVERVIEW

Amazon & Walmart Seller Central Virtual Assistant
Remote • Full-Time or Part-Time • Philippines-Based
Position Overview

We are a US-based manufacturer with brands of tire sealant products serving both consumer (ATV/UTV, lawn equipment, cycling) and commercial (fleet/industrial) markets. We sell primarily through Amazon FBA/FBM and Walmart Seller Central, and we're looking for a sharp, detail-oriented VA who can own our marketplace operations day-to-day.
This is a hands-on role — not a general admin position. You'll be working directly inside Seller Central accounts for both platforms and are expected to know your way around without hand-holding.

Position Type: Remote, Independent Contractor
Hours: Part-time to start (20–30 hrs/week), with potential for full-time
Schedule: Must have overlap with US Central Time (CST) business hours
Pay: Competitive, based on experience — paid bi-monthly via Wise
Start Date: ASAP

Key Responsibilities

Amazon Seller Central (FBA & FBM)
• Monitor account health dashboard daily — catch suppressed listings, policy warnings, and performance alerts before they escalate
• Manage FBA inbound shipments: create shipment plans, coordinate with our warehouse, track inventory in transit
• Handle FBM order management: confirm orders, print labels, track shipments, resolve exceptions
• File reimbursement claims for lost/damaged FBA inventory using established workflows
• Open and manage Seller Support cases — follow up relentlessly until resolved
• Monitor and respond to customer messages within Amazon's 24-hour window
• Flag unauthorized sellers, listing hijackers, or Buy Box issues for escalation
• Maintain listing accuracy — titles, bullets, backend keywords, images — across both brands
• Pull and organize weekly performance reports (sales, returns, fees, Buy Box %)

Walmart Seller Central
• Manage item setup and listing maintenance in Walmart Seller Central
• Monitor order management and fulfillment status
• Handle Walmart support cases and policy compliance issues
• Track performance scorecard metrics and flag any issues proactively
• Coordinate with internal team on inventory availability and fulfillment readiness

Reporting & Communication
• Provide a brief daily or weekly status update (written — Slack or email)
• Flag urgent issues immediately — do not wait for scheduled check-ins
• Maintain a running case log and task tracker (Google Sheets or similar)
• Document processes as you learn them — we value SOPs

Requirements

Must-Have Experience
• Minimum 2 years working inside Amazon Seller Central — FBA and FBM both
• Direct experience filing reimbursement claims and managing Seller Support cases
• Comfortable with Amazon account health management and policy compliance
• Experience with Walmart Seller Central (or strong willingness to learn quickly)
• Proficient in Google Sheets or Excel for tracking and reporting
• Excellent written English — you'll be communicating with customers and internal team

Bonus Skills (Not Required)
• Experience with Helium 10, DataDive, SmartScout, SellerBoard, Sellerise or Shopkeeper
• Familiarity with Amazon Brand Registry and A+ Content management
• Experience with WooCommerce, Shopify or other e-commerce platforms
• Background in consumer products, automotive, outdoor, or lawn/garden categories
• Bilingual — English/Spanish a plus

Who You Are

• You take ownership — if something's broken, you fix it or escalate it. You don't wait to be asked.
• You are proactive about account health — you spot problems before they become suspensions.
• You are organized and document your work — we're a lean team and need to trust what's in writing.
• You communicate clearly and on time — no radio silence.
• You learn fast — Amazon and Walmart update policies constantly and you stay current.
• You treat our brands like they're your own — because the work you do directly impacts our revenue.

How to Apply

Please send the following to us through OnlineJobs.ph or directly via email:

• A brief intro about yourself and your Amazon/Walmart experience
• A specific example of an Amazon Seller Central problem you solved (account health issue, reimbursement case, suppressed listing, etc.)
• Your availability and preferred hours
• Your expected rate (USD per hour or monthly)

Applications without a specific example of Seller Central experience will not be considered. We want to see that you've actually done this work — not just read about it.

SKILL REQUIREMENT

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Amazon and Wal-Mart Seller Central VA

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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