WooCommerce Backend Expert & Customer Support Specialist (Ongoing)mmerce Backend, and Customer Support

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

5

: HOURS PER WEEK

20

: DATE UPDATED

Apr 27, 2026

JOB OVERVIEW

MUST WORK NORTH AMERICAN HOURS!

Job Description
We are looking for a reliable WooCommerce Backend Expert to manage the full backend of our established online store. This is an ongoing remote role combining technical work and customer support. If you are flexible and able to shift into Customer support, Marketing, etc. We can make this a full time position, but otherwise were happy to hire part time, and hire someone else who is a better fit. The amount of work is within one persons scope.

Key Responsibilities:

Full WooCommerce/WordPress backend management
Add, import, and optimize products (including variable products, images, inventory)
Integrate and troubleshoot payment processors (Stripe, PayPal, etc.)
Maintain site security (updates, scans, hardening, malware protection)
Handle customer support (orders, payments, shipping, refunds, issues) via email/chat
Monitor performance and implement small fixes as needed

Required Skills:

1+ years hands-on WooCommerce experience
Strong knowledge of PHP, MySQL, WooCommerce hooks, and plugins
Experience with payment gateway integrations and security tools
Bulk product import/export tools (WP All Import, CSV, etc.)
Professional customer service skills and excellent English communication
Ability to work independently

Nice-to-Have:

Experience with US taxes/shipping
Basic SEO and performance optimization

Type of Work:
Ongoing retainer or hourly (estimated 10–25 hours/week to start). Remote only. Must have some availability during North American business hours.

How to Apply:
Reply with:

Your hourly rate or monthly retainer
Brief note on why you’re a good fit
Links to 2–3 WooCommerce sites you’ve worked on
Your availability to start

Serious candidates only. We will review applications quickly.

This version keeps all the essential details while being much more concise and scannable. Perfect for Upwork, LinkedIn, Codeable, or Freelancer.

SKILL REQUIREMENT

E-Commerce Wordpress

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WooCommerce Backend Expert & Customer Support Specialist (Ongoing)mmerce Backend, and Customer Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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