Billing Specialist

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: TYPE OF WORK

Full Time

: SALARY

$5/hr

: HOURS PER WEEK

TBD

: DATE UPDATED

Jun 4, 2026

JOB OVERVIEW

We’re looking for a calm, composed, and detail-oriented Billing Specialist who can work independently and is a great communicator. If you take ownership of your work, enjoy keeping billing and operational processes accurate, and can manage time-sensitive tasks efficiently, this could be the perfect role for you.

We are looking to hire this week, so please APPLY ASAP!

Job Responsibilities

Conduct over-the-phone collection calls prior to unload
Handle pre-appointment and post-appointment collections
Negotiate payment when necessary while protecting the company's bottom line
Issue green light approvals once payment is secured
Calculate service costs using internal dashboards, timestamps, and deductions
Create custom charges, process payment voids, and handle refunds
Collect payments for storage fees and late charges
Address complex billing inquiries escalated from the Customer Service team
Collect signatures for Bills of Lading prior to service
Generate labor-only letters and other required documents
Send Bill of Lading requests from Sales to the Claims Team
Issue repo and eviction notices when necessary
Communicate with customers via phone, Zoho, and SMS Magic
Maintain accurate records across Google Sheets, Microsoft Excel, and internal systems
Coordinate with Area Managers, Sales, and Claims teams

What We’re Looking For

Calm, composed, and professional even in heated or escalated conversations
Firm but empathetic with strong negotiation skills
Highly detail-oriented and comfortable working with numbers
Proactive, organized, and able to manage time-sensitive tasks
At least 2 years of experience in billing, collections, or operations roles
Experience handling phone-based collections or difficult customer conversations
Advanced English proficiency (near-native preferred)
Proficiency in Google Sheets and Microsoft Excel
Familiarity with Google Docs and Google Drive
Experience with Stripe or similar payment platforms is a strong advantage
Comfortable working in a cameras-on virtual environment

Rate: $5/hour

How to Apply
If you're eager to seize this opportunity, please submit your application through our Careers Page. Only applications submitted through the form will be considered.

SKILL REQUIREMENT

Phone Support Billing

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Billing Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?