Inside Sales & Customer Support Specialist (Computer Repair / IT Services)

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: TYPE OF WORK

Full Time

: SALARY

TBD

: HOURS PER WEEK

40

: DATE UPDATED

Apr 22, 2026

JOB OVERVIEW

Location: Remote – Philippines
Pay: $8–$15/hour depending on experience
Premium consideration: Direct computer repair, MSP, IT services, or data recovery experience

About the role
We are a growing computer repair company looking for a strong front-end operator who can handle customer conversations, follow up on leads, keep our CRM clean, and help tighten our sales and service process.

What you will do

Answer inbound customer inquiries by phone, text, email, and chat
Follow up with leads, quotes, missed calls, and past customers
Ask smart intake questions about common computer issues such as blue screen, black screen, hard drive failure, Outlook/email problems, Wi?Fi/internet issues, operating system problems, and general software troubleshooting
Help customers understand next steps clearly and professionally
Keep notes, follow-ups, and customer records organized
Help improve scripts, SOPs, and repeatable workflows

Must-haves

Strong English speaking and writing
Real experience in customer service, inside sales, appointment setting, or a similar role
Strong phone confidence and listening skills
CRM or helpdesk experience
Organized, process-driven, and dependable
Quiet workspace and reliable internet

Strong plus

Computer repair, MSP, IT services, data recovery, or tech support experience
Outbound follow-up or appointment-setting experience
SOP writing or process improvement experience

How to apply
Send:

A 60–90 second voice recording introducing yourself
A short summary of your relevant experience
The CRM/helpdesk tools you have actually used
A short written response to this question:
“A customer says: ‘My Outlook keeps freezing and I use this for work. Why should I trust your company?’ Reply in 5–8 sentences.”

SKILL REQUIREMENT

Inbound Sales IT Account Acquisition

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Inside Sales & Customer Support Specialist (Computer Repair / IT Services)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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