Remote Administration for Australian Solar Company

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TYPE OF WORK

Full Time

WAGE / SALARY

$6 per hour

HOURS PER WEEK

40

DATE UPDATED

Apr 22, 2026

JOB OVERVIEW

Administrator – Renewable Energy (WA Hours)

About the Company
Unplugged Energy is a growing player in the renewable energy sector, delivering solar and battery solutions across Australia. We are focused on providing a seamless, high-quality experience for every customer from initial enquiry through to post-install support.

The Role
We’re looking for a detail-oriented and reliable Administrator to work closely with our General Manager and ensure every customer interaction and application is handled with precision from end to end.
This is not a basic admin position. We’re after a proactive, tech-savvy operator who takes ownership of processes, prevents issues before they arise, and ensures a smooth customer journey at every stage.

Key Responsibilities
- CRM Management: Maintain and manage records within Zoho CRM with a high level of accuracy
- Data Entry: Accurately input and manage large volumes of data across systems
- Applications Processing: Complete a variety of applications across multiple platforms efficiently and correctly
- Email & Ticket Management: Manage shared inboxes and Zoho Desk tickets, responding promptly and professionally
- Phone Management: Handle inbound calls, direct enquiries appropriately, and ensure a positive customer experience
- Customer Invoicing: Create and send customer invoicing through Xero. Xero experience will be favourable.

Requirements
- Zoho CRM Experience (Essential): Strong, hands-on experience is non-negotiable
- Australian Work Experience: Prior experience working with Australian companies
- Tech-Savvy: Comfortable learning and using multiple systems (Zoho CRM, Zoho Desk, reporting tools)
- Solar Industry Experience: Highly advantageous but not required
- Detail-Oriented: You spot errors others miss
- Process-Driven: You follow and improve systems and procedures
- Strong Communication: Clear, professional written and verbal English
- Proactive Mindset: You solve problems before they escalate
- Work Setup: Reliable internet, quiet workspace, and ability to work WA business hours (9am–5pm)

How to Apply - Please submit the following:
- Your resume
- A brief summary of your administrative experience
- A short video introduction (max 3 minutes) covering who you are, how you work, and why this role suits you
- Confirmation of your availability (must align with 9am–5pm WA time)
- Your expected monthly salary

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