Experienced Amazon UK Admin / Operations VA (Seller ToolKit + Returns + Reimbursements)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

35000

: HOURS PER WEEK

40

: DATE UPDATED

Apr 18, 2026

JOB OVERVIEW

Please Read Carefully Before Applying

We are only looking for experienced Amazon UK Admin / Operations professionals who understand the backend of an Amazon FBA business and can help keep operations organised, accurate, and running smoothly.

This is not a beginner role.

We are looking for someone who has already worked inside a real Amazon UK business and understands how to manage the day-to-day admin and operational tasks that keep the business performing.

If you are detail-oriented, proactive, reliable, and take pride in doing excellent work — please continue reading.

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About the Role

We are a fast-growing Amazon UK business looking for a high-level Amazon Admin / Operations VA to help manage and improve the backend of our FBA operations.

This role is for someone who understands that Amazon admin is not just email handling.

You must be confident in supporting core operational areas such as:
• Seller ToolKit (STK)
• Returns management
• Prep centre coordination
• Invoice management
• Buy sheet / spreadsheet updates
• Sourcing cost / cost price updates
• Inventory adjustments
• Reimbursements
• Seller Central case support / issue management
• General Amazon operations administration

We want someone who is not only organised and accurate, but also proactive and innovative — someone who can improve systems, spot problems early, and bring ideas that make the business run better.

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Key Responsibilities

You will be responsible for helping manage and maintain the operational backend of the Amazon UK business, including:

1) Email & Admin Management
• Organise and manage Amazon-related emails
• Categorise and prioritise emails correctly
• Flag urgent issues such as cancellations, prep centre problems, customer issues, or account-related matters
• Maintain clear communication and follow-up where required

2) Invoice Management
• Collect, organise, and file supplier invoices correctly
• Ensure invoices are linked to the relevant products / purchases
• Keep invoice records clean, accurate, and easy to access
• Support reconciliation between invoices, buy sheets, and inventory

3) Buy Sheet / Cost Price Management
• Update and maintain sourcing / buy sheets accurately
• Ensure cost prices are entered correctly
• Track sourcing costs
• Support accurate COGS / cost price updates
• Maintain clean and organised spreadsheets

4) Prep Centre Coordination
• Coordinate with prep centres regarding:
• incoming shipments
• check-ins
• delays
• discrepancies
• missing units
• issues with deliveries
• Follow up proactively with prep centres when needed
• Keep internal trackers updated
• Help ensure stock moves through the process correctly

5) Returns Management
• Handle and track Amazon returns
• Help manage return workflows and outcomes
• Support decision-making around:
• resellable items
• used / damaged returns
• faulty units
• disposal / removal / secondary sale routes
• Maintain accurate returns records and trackers

6) Seller ToolKit (STK) Management
• Use Seller ToolKit confidently for:
• cost price updates
• sourcing cost updates
• inventory checks
• reimbursements
• refund / discrepancy reviews
• tracking operational issues
• Identify inconsistencies or missing data
• Help keep STK accurate and up to date

7) Inventory Adjustments & Reimbursements
• Review and monitor inventory adjustments
• Understand how to identify issues relating to:
• lost inventory
• damaged inventory
• removals / disposals
• FC discrepancies
• reimbursement opportunities
• Assist in tracking and following up on Amazon reimbursements
• Help support case preparation where needed

8) Seller Central Support
• Be comfortable navigating Amazon Seller Central
• Assist with:
• checking listings / shipments / inventory status
• reviewing case history
• tracking problems
• preparing information for escalations
• identifying operational issues

9) Process Improvement / Innovation
• Suggest improvements to systems and workflows
• Identify inefficiencies and propose better ways of working
• Help make the business more organised, scalable, and efficient
• Think like an operator, not just a task-taker

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What We Are Looking For

We are specifically looking for someone who has real experience in the following areas:
• Amazon UK FBA admin / operations experience
• Seller ToolKit (STK) experience
• Returns handling experience
• Prep centre coordination experience
• Invoice management
• Spreadsheet / tracker management
• Sourcing cost / cost price updates
• Inventory adjustments
• Reimbursements / reimbursement tracking
• Amazon Seller Central navigation and support

This role is best suited to someone who has worked in a serious Amazon UK operation before and understands the importance of accuracy, organisation, and proactive problem-solving.

?

Requirements (Non-Negotiable)

To be considered, you must have:
• Proven experience working in Amazon UK FBA admin / operations
• Experience using Seller ToolKit (STK)
• Experience handling Amazon returns workflows
• Experience managing or coordinating with prep centres
• Strong experience with invoice management and spreadsheet tracking
• Understanding of sourcing cost / cost price updates
• Understanding of inventory adjustments and reimbursements
• Strong knowledge of Amazon Seller Central
• High attention to detail
• Strong communication skills
• Reliability and accountability
• Ability to work independently without needing constant supervision

?

Who Will Excel in This Role

You will do well in this role if you:
• Take ownership of your work
• Are highly organised and detail-oriented
• Can spot issues before they become bigger problems
• Understand the operational side of Amazon deeply
• Care about accuracy and clean systems
• Can think critically and not just follow instructions blindly
• Bring ideas and improvements to the business
• Want to grow long-term with a serious Amazon company

?

Why Join Us
• Work directly with a serious and growing Amazon UK business
• Long-term opportunity for the right person
• Opportunity to grow into a more senior operations role over time
• Be part of a team that values:
• excellence
• accountability
• ownership
• long-term thinking
• continuous improvement

We are building a real team and want people who take pride in being great at what they do.

?

How to Apply

Only applicants who follow all instructions will be considered.

To apply, you must do ALL of the following:

1. Start your application with the word: YES

2. Send proof of your previous Amazon admin / operations experience
This can be:
• a brief explanation of previous roles
• screenshots (if allowed)
• sample trackers
• systems you have managed
• examples of tasks you have handled

3. List all Amazon tools and software you have used
For example:
• Seller ToolKit
• Seller Central
• Keepa
• SellerAmp
• Google Sheets / Excel
• Prep centre portals
• Gmail / Slack / project management tools

4. Briefly explain your experience with the following:
• Seller ToolKit
• Returns handling
• Prep centre coordination
• Invoice management
• Inventory adjustments
• Reimbursements

5. Answer this question:

If inventory is missing, damaged, or adjusted incorrectly in Amazon, how would you identify whether it may be eligible for reimbursement, and what steps would you take next?

(Applicants who cannot answer this clearly likely do not have enough real experience.)

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Final Note

We are only looking for experienced professionals who take pride in their work.

If you are a beginner, this role is not for you.

If you are highly capable, proactive, and want to grow long-term with a serious Amazon UK business — we would love to hear from you.

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Experienced Amazon UK Admin / Operations VA (Seller ToolKit + Returns + Reimbursements)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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