Falcon Funded

Customer Success Agent

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Apr 17, 2026

JOB OVERVIEW

To apply please use this link: ----------

About Us:

At Falcon Funded, we help traders unlock their full potential. Our mission is to empower disciplined, consistent individuals with the capital, tools, and structure they need to succeed in the financial markets. We’re not just a funding platform, we’re building a brand that inspires, educates, and visually engages a global trading community.

Your Responsibilities

Monitor internal communication channels and client platforms for updates and service announcements
Respond to client inquiries while representing the trading team in a professional and consistent manner
Provide general clarification regarding trade updates, execution processes, and risk awareness
Assist clients with platform and service-related questions using internal resources and educational materials
Support client account status requests and membership-related inquiries

Your Profile

Strong understanding of forex trading concepts and market structure
Strong written English communication skills
Background in sales, preferably worked in direct sales before
Customer-focused mindset with attention to detail
Ability to stay calm, confident, and professional under pressure
Well-organized, proactive, and comfortable handling multiple chats
Team player who communicates effectively with team leads and managers

What We Offer

100% remote work
Transparent processes: clear expectations, structured onboarding, and continuous support.
International company culture: dynamic team from various countries with open communication.
Team spirit & motivation: regular online activities and an inspiring work environment.

Send your application through our career page: ----------

SKILL REQUIREMENT

Sales English Proficiency Forex Trading

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Falcon Funded

Customer Success Agent

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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