Searching for HIGHLY EXPERIENCED STR VIRTUAL ASSISTANT WITH PROVEN TRACK RECORD + PRIOR AIRBNB Senior Case Manager

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TYPE OF WORK

Full Time

SALARY

TBD

HOURS PER WEEK

30

DATE UPDATED

Apr 16, 2026

JOB OVERVIEW

Please ONLY Apply if Able to Meet the Following
HIGHYLY EXPERIENCED VA PREVIOUSLY EMPLOYED BY AIRBNB WHO IS ABLE TO MULTITASK WITH QUICK RESPONSE TIME, UNDERSTANDING OF LISTING OPTIMIZATION, CONFLICT RESOLUTION, CLAIMS MANAGEMENT AND REVIEW REMOVAL POLICIES WITH PLATFORMS SUCH AS AIRBNB

REQUIRED HOURS: SATURDAY AND SUNDAY EASTERN U.S. TIME DAY TO EVENING, AND WEEKDAY EVENING SHIFT

Starting Salary to be discussed and increase over time.
MUST BE FULLY COMMITTED FOR A PRIMARY JOB (30-40 HOURS) . NO FREELANCE WORK.

We are FunStay Homes, a growing property management team who is seeking a dynamic and experienced Short-Term Rental Manager VA to join our team. The ideal candidate will be responsible for overseeing the day-to-day operations of multiple short-term rental properties, ensuring seamless guest experiences and coordinating efforts with our local partners. This role may also expand in developing and implementing social media strategies across various platforms to increase our brand awareness, engage our audience, and drive traffic to our website. Additionally, this person may be responsible for sales outreach and prospecting potential customers by making outbound calls to introduce our products/services, qualify leads, and schedule appointments.

Responsibilities:

Experienced STR VA - PRIOR AIRBNB SENIOR CASE MANAGER WITH SEVERAL YEARS OF EXPERIENCE
Manage all aspects of short-term rental properties, including guest communication, reservations, check-ins/check-outs, and maintenance requests.
Monitor guest reviews and feedback to continuously improve guest satisfaction and property ratings.
Submit damage claims through platforms such as Airbnb
Data entry into financial spreadsheet
Handle inquiries from potential guests, provide information about properties, and convert inquiries into bookings.
Address any issues or concerns promptly with local partners.
Monitor and respond to comments, messages, and inquiries in a timely and engaging manner.
Qualify leads and identify decision-makers within targeted prospects.
Excellent communication and interpersonal skills.
Persuasive and persistent with a positive attitude.

We are looking for a full time position (30-40 hours) and long-term career growth. Bonuses and incentives will be offered. Weekends are Required. Specific hours will be discussed. Salary to be discussed and increased over time showing value and commitment.

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