Client Communications & Operations VA — Golden Stain (Home Services | Colorado, USA)

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TYPE OF WORK

Full Time

SALARY

800

HOURS PER WEEK

50

DATE UPDATED

Apr 16, 2026

JOB OVERVIEW

Golden Stain is a growing home services company based in Colorado specializing in fence and deck staining, deck rebuilds, and interior remodeling. We move fast, we hold high standards, and we are building something real. This is not a placeholder job. The right person will grow with this company and eventually oversee full operations as we expand into a second business.

This is a full-time remote position for someone who is sharp, ambitious, and takes ownership. You will be the backbone of our client-facing operations and the person keeping everything running while the owner focuses on growth. We are heading into busy season, and the first week will require heavy lifting to get caught up. If that excites you, you are probably the right person.

This role is not for someone who wants to be told what to do every hour. It is for someone who sees a problem, solves it, and reports back. We do not want a yes-person. We want someone business-minded who will push back when something can be done better.

WHAT YOU WILL BE DOING:

Managing all client communications via text, email, and phone on behalf of the owner. Scheduling estimates and jobs using Housecall Pro. Creating estimates based on owner guidelines. Managing and responding to our Google Business Profile. Overseeing social media scheduling and coordination with our content editor. Supervising our intern team and keeping tasks moving. Sending the owner a daily Slack update covering what happened, what is pending, and what needs attention. Keeping operations tight and flagging issues before they escalate.

WHAT WE ARE LOOKING FOR:

Excellent written and spoken English with client-facing communication experience. Experience with CRM or scheduling tools, like Housecall Pro, is a big plus. An ambitious ownership-driven mindset with a desire to grow and eventually lead. Strong organizational skills and the ability to manage multiple priorities at once. Comfortable and confident making calls to clients on behalf of the owner. I am available to work Colorado business hours in Mountain Time, six days a week, with the possibility of occasional 5-day weeks depending on the season.

BONUS SKILLS WE WANT TO KNOW ABOUT:

In your application, tell us your experience level with each of the following. These are not required but the right person will have room to take these on and be compensated for it.
WordPress website updates and basic edits. Local SEO and Google ranking. Meta Ads campaign management. Any other marketing, business, or tech skills you bring to the table.

EQUIPMENT REQUIREMENTS:

You must have your own reliable high-speed internet, a quality microphone, and a capable computer or laptop. These are non-negotiable.

COMPENSATION AND GROWTH:

Starting pay is $650 per month. After 30 days, a performance review will be conducted, with the potential to earn more based on results. A bonus is included for any week that exceeds 50 hours to make sure nothing gets missed. Long-term opportunity to oversee full operations and eventually manage a team as the company scales into new ventures.

HOW TO APPLY:

Send your resume along with a short voice or video recording that covers three things. First, introduce yourself and walk us through your relevant experience. Second, tell us your experience level with each of the bonus skills listed above. Third, tell us why you are the right fit and what makes you different. Applications without a recording will not be reviewed.

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