Customer Service & Client Success Manager - CREDIT REPAIR

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: TYPE OF WORK

Any

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 24, 2026

JOB OVERVIEW

Pynk Luxury is a high-end financial service brand specializing in credit solutions, banking clearance, and business funding. We pride ourselves on delivering premium, results-driven experiences to our clients—not basic customer service.

We are looking for a professional, proactive, and detail-oriented Customer Service Representative / Client Success Manager to be the bridge between our company and our clients.

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???? Your Role:

You will be responsible for managing client communication, ensuring a smooth experience, and maintaining our luxury-level service standards.

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???? Responsibilities:
• Answer inbound & outbound client calls professionally
• Respond to emails, texts, and CR ---------- ssages in a timely manner
• Check in with clients after their first round of service (30-day follow-ups)
• Provide updates based on client portal information
• Guide clients through onboarding steps if needed
• Handle basic client concerns and escalate when necessary
• Maintain organized client records and notes in CRM
• Ensure clients feel supported, informed, and valued at all times

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???? Requirements:
• Fluent English (MUST sound professional on phone calls)
• Previous customer service experience (REQUIRED)
• Experience with CRM systems (GoHighLevel, HubSpot, etc. preferred)
• Strong communication & problem-solving skills
• Able to follow SOPs and handle sensitive client information
• Reliable internet & quiet work environment
• Must be organized, proactive, and responsive

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???? Bonus Skills (Preferred, Not Required):
• Experience in credit repair, financial services, or dispute processes
• Experience with client follow-ups / retention systems
• Sales experience (upselling & client retention)

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???? Expectations:
• This is NOT a basic customer service role
• We operate at a luxury standard, and clients expect high-quality communication
• You must be responsive, professional, and solution-oriented at all times

?

???? Compensation:
• Competitive monthly pay (based on experience)
• Performance bonuses available
• Opportunity for long-term growth within the company

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Customer Service & Client Success Manager - CREDIT REPAIR

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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